This provision discloses that the Stytch by Twilio product operates with a distinct set of sub-processors including Datadog, Elastic, Fivetran, Hex, Honeycomb, Plain, Slack, Svix, Mintlify, Sinch, and Postmark, each processing categories of User Personal Data such as User IDs, email addresses, IP addresses, billing information, authentication events, and usage logs for operational, analytics, and support purposes.
This analysis describes what Segment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The Stytch by Twilio product is disclosed as having an extensive and distinct sub-processor chain with eleven named vendors processing varied categories of personal data including billing information, IP addresses, and authentication events across operational monitoring, analytics, ETL, customer support, and webhook delivery functions, requiring separate vendor risk assessment for customers using this product.
Under these provisions, customers using the Stytch by Twilio product have their User Personal Data (including User IDs, email addresses, IP addresses, billing information, and authentication event data) processed by up to eleven distinct sub-processors for purposes including operational monitoring, internal analytics, ETL pipeline operations, customer support, and webhook event delivery. All listed Stytch by Twilio sub-processors process data in the USA.
Cross-platform context
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Compare across platforms →"Datadog Segment Stytch by Twilio System and event logs only Operational monitoring USA ... Elastic Stytch by Twilio Storage, indexing, and retrieval of log data and User Personal Data (such as User IDs, emails, and metadata) to facilitate search functionality and system monitoring ... Fivetran Stytch by Twilio Automated data pipeline service used to replicate and synchronize application data (which may include User Personal Data, billing information, and usage logs) ... Hex Stytch by Twilio Processing and visualization of User Personal Data (such as User IDs and usage metrics) ... Honeycomb Stytch by Twilio Ingestion and analysis of system telemetry data (including traces, logs, and structured events) which may contain User Personal Data (such as User IDs, IP addresses, and request metadata)Excerpt from Segment's Sub-Processors
1) REGULATORY LANDSCAPE: This provision engages GDPR Article 28 for each of the eleven listed Stytch sub-processors, as well as CCPA service provider chain obligations for US-based customers.
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The Stytch by Twilio product is disclosed as having an extensive and distinct sub-processor chain with eleven named vendors processing varied categories of personal data including billing information, IP addresses, and authentication events across operational monitoring, analytics, ETL, customer support, and webhook delivery functions, requiring separate vendor risk assessment for customers using this product.
Under these provisions, customers using the Stytch by Twilio product have their User Personal Data (including User IDs, email addresses, IP addresses, billing information, and authentication event data) processed by up to eleven distinct sub-processors for purposes including operational monitoring, internal analytics, ETL pipeline operations, customer support, and webhook event delivery. All listed Stytch by Twilio sub-processors process data in …
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