Provision record
Segment · Segment Sub-Processors · View original document ↗

Customer Sub-Processor Change Notification Subscription

Medium severity High confidence Explicit document language Common · 273 of 352 platforms

Key Facts

Does Segment allow Twilio customers to subscribe to notifications?
Segment allows Twilio customers to subscribe to notifications in order to receive updates about sub-processor changes.
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This analysis describes what Segment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers who subscribe can stay informed of changes to the sub-processors handling their data, which may be relevant to their own data protection obligations.

Consumer impact (what this means for users)

Customers have the option—but are not automatically enrolled—to receive notifications about sub-processor changes.

How other platforms handle this

OpenSea Medium

In the event that any information under our custody and control is compromised as a result of a breach of our security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, may notify...

Weights & Biases Medium

If Customer disables the usage tracker within the Software or Service, Customer will, no later than the end of each calendar quarter...provide W&B with information reasonably requested...to verify compliance...

RapidAPI Medium

API Provider must promptly notify Rapid upon becoming aware of any IP infringement claims against the APIs it lists via the Service and cooperate fully in the defense against such claims.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Twilio customers may subscribe to notifications of sub-processor changes to receive updates.

Excerpt from Segment's Sub-Processors

Provision details

Document information
Document
Segment Sub-Processors
Entity
Segment
Document last updated
July 6, 2026
Tracking information
First tracked
July 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-067194
Document ID
CA-D-00937
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
eb0c920c72df0732ba3434b4acbc87ddf3cac2ad805f3e24639ec619d81bba39
Analysis generated
July 7, 2026 00:28 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Segment
Document: Segment Sub-Processors
Record ID: CA-P-067194
Captured: 2026-07-07 00:28:28 UTC
SHA-256: eb0c920c72df0732…
URL: https://conductatlas.com/platform/segment/segment-sub-processors/provision/CA-P-067194/customer-sub-processor-change-notification-subscription/
Accessed: Aug. 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Segment's Customer Sub-Processor Change Notification Subscription clause do?

Customers who subscribe can stay informed of changes to the sub-processors handling their data, which may be relevant to their own data protection obligations.

How does this clause affect you?

Customers have the option—but are not automatically enrolled—to receive notifications about sub-processor changes.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Segment?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Segment.