This provision discloses that AWS serves as the infrastructure sub-processor for all Twilio services, processing all personal data contained in communications sent through or uploaded to Twilio services for hosting and storage purposes, with processing located in the USA subject to regional selection.
This analysis describes what Segment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
AWS is disclosed as the infrastructure sub-processor for all Twilio services, meaning essentially all personal data processed through Twilio and Segment products is hosted and stored by AWS, making the AWS sub-processor relationship foundational to the entire data processing chain described in this document.
Under this provision, personal data from all Twilio services is processed by AWS as an infrastructure and storage sub-processor, with the processing location defaulting to the USA unless the customer selects Regional Twilio processing. AWS's compliance documentation (GDPR Centre, Supplementary Measures Addendum) is linked externally for additional security information.
Cross-platform context
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Compare across platforms →"AWS All services Personal data contained in communications sent through or uploaded to the services. Infrastructure Provider providing hosting services and storage. USA*Excerpt from Segment's Sub-Processors
1) REGULATORY LANDSCAPE: The AWS sub-processor relationship engages GDPR Article 28 and GDPR Chapter V for EU personal data processed on US AWS infrastructure.
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AWS is disclosed as the infrastructure sub-processor for all Twilio services, meaning essentially all personal data processed through Twilio and Segment products is hosted and stored by AWS, making the AWS sub-processor relationship foundational to the entire data processing chain described in this document.
Under this provision, personal data from all Twilio services is processed by AWS as an infrastructure and storage sub-processor, with the processing location defaulting to the USA unless the customer selects Regional Twilio processing. AWS's compliance documentation (GDPR Centre, Supplementary Measures Addendum) is linked externally for additional security information.
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