This analysis describes what Segment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Automated decisions can directly affect account access, and the clause creates an affirmative obligation on Segment to notify and offer an objection opportunity.
The updated policy establishes a new opt-out mechanism allowing users to decline having their data disclosed to third parties (other than service providers) or used for purposes materially different from the original collection purpose. The policy also explicitly discloses that Twilio Inc. is subject to FTC investigatory and enforcement powers, providing users with notice of the regulatory authority overseeing the company's privacy practices. You can exercise this opt-out right by contacting Segment through the mechanism specified in their privacy policy.
View change record →The updated terms establish clearer disclosure of how Segment transfers personal data internationally. Segment now explicitly certifies its compliance with the EU-U.S. Data Privacy Framework, UK Extension, and Swiss-U.S. Data Privacy Framework, and states that these DPF Principles take precedence if they conflict with other policy terms. The updated policy also adds specific rights allowing you to opt out of: (i) disclosure of your personal data to third parties other than service providers acting under Segment's instructions, or (ii) use of your personal data for purposes materially different from the original purpose or your subsequent authorization. You can exercise these rights by contacting privacy@twilio.com.
View change record →The reader may be subject to automated security decisions affecting their account, but is entitled to notification and an opportunity to object.
How other platforms handle this
Request a review of decisions made solely based on automated processing of personal data.
Obtain information about automated processing of personal information to render a decision by emailing globalprivacy@wal-mart.com.
Object to an automated decision-making (including profiling) in certain circumstances.
"utilizing signals to make real-time automated security decisions, such as approving account applications or suspending fraudulent accounts (of which you will be notified and given an opportunity to object).Excerpt from Segment's Privacy Policy
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Automated decisions can directly affect account access, and the clause creates an affirmative obligation on Segment to notify and offer an objection opportunity.
The reader may be subject to automated security decisions affecting their account, but is entitled to notification and an opportunity to object.
ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.
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