This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The 'knowingly' qualifier limits Samsung's commitment to cases where it is aware of the user's age, and the parental consent exception means collection from under-13 users is permissible with consent.
Interpretive note: The 'knowingly' qualifier is legally significant and is preserved. The clause does not address what Samsung does if it discovers it has unknowingly collected such data.
The updated policy now explicitly applies to Samsung's US experience stores and US residents, expanding the scope of data practices covered. Samsung has added authorization to collect payment card and transaction information from customers who apply for and are approved for a Samsung-branded payment card. The policy removed a prior statement that defective devices are wiped of personal information before analysis, meaning Samsung now retains discretion over data handling during device repair and analysis. The policy also clarifies that international data transfers occur where 'reasonably necessary' rather than simply 'where necessary,' a narrower standard. You can review the full updated policy at Samsung's privacy support page to understand how these changes affect your specific use of Samsung devices and services.
View change record →Samsung's policy prohibits knowing solicitation or collection of personal information from children under 13 online without parental consent, but does not address unknowing collection.
How other platforms handle this
Prohibited User Content includes...material that...includes a photograph or video of another person that you have posted without that person's consent...
Pays commissions only (except for postings that make clear that the available job pays commission only and clearly describes the product or service that the Job Seeker would be selling, in which case such Job Advertisements are permissible)
It is our policy to delete any such submission without reading it and any such submission will not be treated as confidential information...you do not have any right to compensation or credit of any kind in relation to the same.
"In connection with the Services, we do not knowingly solicit or collect personal information online from children under the age of 13 without parental consent.Excerpt from Samsung's Privacy Policy
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The 'knowingly' qualifier limits Samsung's commitment to cases where it is aware of the user's age, and the parental consent exception means collection from under-13 users is permissible with consent.
Samsung's policy prohibits knowing solicitation or collection of personal information from children under 13 online without parental consent, but does not address unknowing collection.
ConductAtlas has identified this type of provision across 238 platforms. See the full comparison.
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