The policy states that Samsung's services are not directed to children under 13, that Samsung does not knowingly collect personal information from children under 13 without parental consent, and that if such collection is discovered, Samsung will seek parental consent or delete the information. A reporting mechanism is provided for concerned parties.
This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision describes Samsung's stated compliance posture under the Children's Online Privacy Protection Act (COPPA), which governs collection of personal information from children under 13. The policy's general audience designation and knowledge-based standard for collection align with standard COPPA compliance language, though COPPA enforcement focuses on operator knowledge and the design of services.
The updated policy expands Samsung's data collection authority to include device registration, verification for repairs, and configuration of device settings. The terms now explicitly state that Samsung may collect card and transaction information if you apply for a Samsung-branded payment card. Samsung clarified that it will only send personalized marketing when you have provided consent, where required by law. The policy removed its previous statement that defective devices are wiped of personal information before analysis; the updated terms now state Samsung will analyze returned defective devices without that explicit pre-analysis data deletion commitment. For US residents, the policy now discloses rights to opt out of sale of personal information, sharing for cross-context behavioral advertising, targeted advertising processing, sensitive data collection or processing, and to request lists of third parties receiving your information.
View change record →The policy states Samsung does not knowingly collect personal information from children under 13 without parental consent, and provides a reporting mechanism for concerned parties at https://privacypost.sea.samsung.com/ccpa/privacy-inquiries. If Samsung discovers such collection, the terms state it will seek parental consent or delete the information.
Cross-platform context
See how other platforms handle Children's Personal Information and similar clauses.
Compare across platforms →"Unless otherwise specified, the Services are designed for a general audience and are not directed to children. In connection with the Services, we do not knowingly solicit or collect personal information online from children under the age of 13 without parental consent. If we learn that we have collected personal information online from a child under age 13 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us as specified in the Contact Us section of this US Supplement.Excerpt from Samsung's Privacy Policy
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This provision describes Samsung's stated compliance posture under the Children's Online Privacy Protection Act (COPPA), which governs collection of personal information from children under 13. The policy's general audience designation and knowledge-based standard for collection align with standard COPPA compliance language, though COPPA enforcement focuses on operator knowledge and the design of services.
The policy states Samsung does not knowingly collect personal information from children under 13 without parental consent, and provides a reporting mechanism for concerned parties at https://privacypost.sea.samsung.com/ccpa/privacy-inquiries. If Samsung discovers such collection, the terms state it will seek parental consent or delete the information.
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