Provision record
Samsung · Samsung Privacy Policy · View original document ↗

Data Retention Policy

Medium severity Common · 275 of 352 platforms
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Document Record

What it is

Samsung keeps your personal data for as long as it needs to for business or legal reasons, but doesn't specify exact retention periods for most data categories — data may be retained for extended periods.

ⓘ

This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational framework governing Samsung's data retention lifecycle and specifies the conditions under which personal information will be removed or anonymized from active systems. The clause ties retention periods to functional necessity and legal requirements rather than indefinite storage.

Recent Activity

This document changed recently

Medium Jul 22, 2026

The updated policy expands Samsung's data collection authority to include device registration, verification for repairs, and configuration of device settings. The terms now explicitly state that Samsung may collect card and transaction information if you apply for a Samsung-branded payment card. Samsung clarified that it will only send personalized marketing when you have provided consent, where required by law. The policy removed its previous statement that defective devices are wiped of personal information before analysis; the updated terms now state Samsung will analyze returned defective devices without that explicit pre-analysis data deletion commitment. For US residents, the policy now discloses rights to opt out of sale of personal information, sharing for cross-context behavioral advertising, targeted advertising processing, sensitive data collection or processing, and to request lists of third parties receiving your information.

View change record →

Consumer impact (what this means for users)

Samsung does not commit to specific retention periods for most categories of personal data, meaning your voice recordings, health data, and viewing history could be retained for extended periods unless you actively request deletion.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact privacy@samsung.com to request deletion of specific categories of your personal data, such as voice recordings or Samsung Health data, if you are concerned about how long Samsung retains this information.

How other platforms handle this

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

Palantir Medium

We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.

Mistral AI Medium

Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We retain personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information and there is no legal obligation to retain it, we will remove it from our systems or anonymize it.

Excerpt from Samsung's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY FRAMEWORK: CPRA (Cal.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Samsung Privacy Policy
Entity
Samsung
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 7, 2026
Record ID
CA-P-005052
Document ID
CA-D-00571
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
39387bc8fa5c1327937b5fdc4189f99fc4dd87dd467c49c6fbb2367a4e818273
Analysis generated
May 7, 2026 15:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Samsung
Document: Samsung Privacy Policy
Record ID: CA-P-005052
Captured: 2026-05-07 15:32:04 UTC
SHA-256: 39387bc8fa5c1327…
URL: https://conductatlas.com/platform/samsung/samsung-privacy-policy/provision/CA-P-005052/data-retention-policy/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Samsung's Data Retention Policy clause do?

This provision establishes the operational framework governing Samsung's data retention lifecycle and specifies the conditions under which personal information will be removed or anonymized from active systems. The clause ties retention periods to functional necessity and legal requirements rather than indefinite storage.

How does this clause affect you?

Samsung does not commit to specific retention periods for most categories of personal data, meaning your voice recordings, health data, and viewing history could be retained for extended periods unless you actively request deletion.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Samsung?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.