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The policy states that Samsung's services are not directed to children under 13, that Samsung does not knowingly collect personal information from children under 13 without parental consent, and that if such collection is discovered, Samsung will seek parental consent or delete the information. A reporting mechanism is provided for concerned parties.
This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision describes Samsung's stated compliance posture under the Children's Online Privacy Protection Act (COPPA), which governs collection of personal information from children under 13. The policy's general audience designation and knowledge-based standard for collection align with standard COPPA compliance language, though COPPA enforcement focuses on operator knowledge and the design of services.
The updated policy expands Samsung's data collection authority to include device registration, verification for repairs, and configuration of device settings. The terms now explicitly state that Samsung may collect card and transaction information if you apply for a Samsung-branded payment card. Samsung clarified that it will only send personalized marketing when you have provided consent, where required by law. The policy removed its previous statement that defective devices are wiped of personal information before analysis; the updated terms now state Samsung will analyze returned defective devices without that explicit pre-analysis data deletion commitment. For US residents, the policy now discloses rights to opt out of sale of personal information, sharing for cross-context behavioral advertising, targeted advertising processing, sensitive data collection or processing, and to request lists of third parties receiving your information.
View change record →The policy states Samsung does not knowingly collect personal information from children under 13 without parental consent, and provides a reporting mechanism for concerned parties at https://privacypost.sea.samsung.com/ccpa/privacy-inquiries. If Samsung discovers such collection, the terms state it will seek parental consent or delete the information.
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"Unless otherwise specified, the Services are designed for a general audience and are not directed to children. In connection with the Services, we do not knowingly solicit or collect personal information online from children under the age of 13 without parental consent. If we learn that we have collected personal information online from a child under age 13 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us as specified in the Contact Us section of this US Supplement.Excerpt from Samsung's Privacy Policy
1. REGULATORY LANDSCAPE: This provision implicates the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13 directed to them or where the operator has actual knowledge of a child user. The FTC has issued COPPA rules and guidance, including updated rules that may expand the definition of covered operators and data collection practices. The DOE's FERPA is not directly implicated by this provision unless Samsung services are used in educational contexts. 2. GOVERNANCE EXPOSURE: Medium. The policy's reliance on a general audience designation and knowledge-based standard is consistent with standard COPPA compliance language, but COPPA enforcement may look beyond stated intent to whether the services are likely to attract child users given design, content, or marketing. Samsung's broad device ecosystem, including child-oriented features on some devices, may create exposure where specific services attract child users despite a general audience designation. 3. JURISDICTION FLAGS: COPPA applies federally to US-based operators and users. Some states have enacted additional children's privacy laws, including California's Age-Appropriate Design Code, which may impose obligations beyond COPPA for services likely to be accessed by minors under 18. The EU's GDPR and UK GDPR impose additional age verification and parental consent requirements for child users that are addressed in the EEA-specific sections of the main policy. 4. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers offering Samsung devices to minor employees or deploying Samsung services in educational environments should evaluate whether the general audience designation and COPPA posture align with applicable institutional obligations. Service providers using Samsung APIs or integrations in contexts accessible to children should assess their own COPPA compliance obligations. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should evaluate whether any Samsung services, particularly those with features designed for or likely to attract children (e.g., Samsung Kids, family device management), are appropriately governed under COPPA and applicable state children's privacy laws. The reporting mechanism for suspected child data collection should be operationally tested for responsiveness and documented deletion or consent workflows.
This provision describes Samsung's stated compliance posture under the Children's Online Privacy Protection Act (COPPA), which governs collection of personal information from children under 13. The policy's general audience designation and knowledge-based standard for collection align with standard COPPA compliance language, though COPPA enforcement focuses on operator knowledge and the design of services.
The policy states Samsung does not knowingly collect personal information from children under 13 without parental consent, and provides a reporting mechanism for concerned parties at https://privacypost.sea.samsung.com/ccpa/privacy-inquiries. If Samsung discovers such collection, the terms state it will seek parental consent or delete the information.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.