This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly applies to Samsung's US experience stores and US residents, expanding the scope of data practices covered. Samsung has added authorization to collect payment card and transaction information from customers who apply for and are approved for a Samsung-branded payment card. The policy removed a prior statement that defective devices are wiped of personal information before analysis, meaning Samsung now retains discretion over data handling during device repair and analysis. The policy also clarifies that international data transfers occur where 'reasonably necessary' rather than simply 'where necessary,' a narrower standard. You can review the full updated policy at Samsung's privacy support page to understand how these changes affect your specific use of Samsung devices and services.
View change record →How other platforms handle this
In certain states, you can designate an authorized agent to make a rights request on your behalf. You or the agent must provide written authorization acceptable to us.
Before accepting a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
The requests found in your application will be resolved as soon as possible according to the nature of your request and within thirty days at the latest free of charge. However, if your request incurs additional cost to our company, then you may be charged...
"To submit a request as an authorized agent on an individual's behalf, please click here.Excerpt from Samsung's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “To submit a request as an authorized agent on an individual's behalf, please click here.”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.