Provision record
Salesforce · Salesforce Terms of Service · View original document ↗

AI Governance and Trust Materials

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Document Record

What it is

The page references Salesforce articles on AI trust, product design principles, and autonomous AI agents, and links to materials on balancing innovation with ethical use, but does not reproduce specific governance obligations or user-facing AI policy terms.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The references to autonomous AI agents and AI product trust materials indicate that Salesforce maintains separate AI governance documentation that may be operationally relevant for organizations deploying Salesforce AI products, but the specific terms and obligations are not contained in this page.

Interpretive note: This page contains only navigational references to AI governance materials; no operative AI policy terms are reproduced, and the scope and content of the underlying documents cannot be assessed from this page.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

This page references AI governance and ethical use materials but does not state specific user rights, restrictions, or obligations related to Salesforce AI products; those terms are contained in separate documentation accessible through links on this page.

Cross-platform context

See how other platforms handle AI Governance and Trust Materials and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
How Salesforce Builds Trust in Our AI Products Salesforce is taking steps to ensure AI is trusted and reliable by empowering humans at the helm through product design AI holds incredible promise for. Autonomous AI Agents Are Coming: Why Trust and Training Hold the Keys to Their Success Autonomous AI agents are coming to workplaces sooner than you might think. Count on them automating routine and complex tasks.

Excerpt from Salesforce's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: References to AI governance and autonomous AI agents may engage the EU AI Act, FTC guidance on AI and automated decision-making, and sector-specific regulations depending on the deployment context.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Salesforce Terms of Service
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-014608
Document ID
CA-D-00201
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b0e83e52b18b76cd22e875ffb19594e95eb4386993dd14735c9c7b7c6f5c8a89
Analysis generated
April 27, 2026 14:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Terms of Service
Record ID: CA-P-014608
Captured: 2026-04-27 14:22:34 UTC
SHA-256: b0e83e52b18b76cd…
URL: https://conductatlas.com/platform/salesforce/salesforce-terms-of-service/provision/CA-P-014608/ai-governance-and-trust-materials/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Salesforce's AI Governance and Trust Materials clause do?

The references to autonomous AI agents and AI product trust materials indicate that Salesforce maintains separate AI governance documentation that may be operationally relevant for organizations deploying Salesforce AI products, but the specific terms and obligations are not contained in this page.

How does this clause affect you?

This page references AI governance and ethical use materials but does not state specific user rights, restrictions, or obligations related to Salesforce AI products; those terms are contained in separate documentation accessible through links on this page.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.