Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

CCTV and Office Surveillance

Low severity High confidence Explicitdocumentlanguage Unique · 0 of 352 platforms
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Document Record

What it is

The statement discloses that Salesforce processes Personal Data through CCTV recording at its offices, premises, and events, relying on legitimate interest or legal obligation as the legal basis.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that individuals visiting Salesforce offices or attending events are subject to video surveillance processing, which engages GDPR legitimate interest balancing obligations for physical surveillance and may interact with state-level video surveillance and workplace monitoring laws.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this provision, individuals visiting Salesforce offices, premises, or events will have their image and movements recorded via CCTV. The agreement states this processing relies on legitimate interest in safety and security or legal obligation.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@salesforce.com to request access to or deletion of CCTV footage in which you appear, specifying the date, time, and location of the visit.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Safeguarding the safety and security of our employees and visitors through CCTV recording, when visiting our offices, premises and events We process your Personal data via CCTV for purposes related with ensuring the safety and security at our offices, premises and events Our legitimate interest in ensuring the safety and security of our office visitors and employees via CCTV video surveillance or where it is necessary for Salesforce to comply with its legal obligations

Excerpt from Salesforce's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 6(1)(f) and EDPB guidelines on video surveillance, UK ICO guidance on CCTV in workplaces and public-facing premises, and applicable national laws in jurisdictions where Salesforce operates offices. State-level workplace monitoring laws in various U.S. states may also apply. (2) GOVERNANCE EXPOSURE: Low. CCTV use for security purposes under legitimate interest is a commonly observed practice and is addressed in GDPR supervisory authority guidance. Exposure increases if footage is retained longer than necessary or shared without appropriate safeguards. (3) JURISDICTION FLAGS: EU and UK offices are subject to GDPR and national surveillance laws requiring signage, retention limits, and access procedures. Some U.S. states require employee or visitor notice of video recording. (4) CONTRACT AND VENDOR IMPLICATIONS: No direct contract implications for visitors; employee-facing implications for organizations whose staff visit Salesforce premises should be addressed in employee data protection notices. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should verify that CCTV retention periods are documented, that appropriate notices are posted at premises, and that access to footage is restricted to authorized personnel.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • State AG
    State Attorneys General have enforcement authority over workplace and premises surveillance notification requirements under applicable state law.
    File a complaint →

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014644
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
906367235ff8fca154a96b8875671b5ce81f50e21d644d966ef899d5c1e5e037
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-014644
Captured: 2026-05-09 16:18:56 UTC
SHA-256: 906367235ff8fca1…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-014644/cctv-and-office-surveillance/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Salesforce's CCTV and Office Surveillance clause do?

This provision establishes that individuals visiting Salesforce offices or attending events are subject to video surveillance processing, which engages GDPR legitimate interest balancing obligations for physical surveillance and may interact with state-level video surveillance and workplace monitoring laws.

How does this clause affect you?

Under this provision, individuals visiting Salesforce offices, premises, or events will have their image and movements recorded via CCTV. The agreement states this processing relies on legitimate interest in safety and security or legal obligation.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.