Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Biometric Data Collection at Events

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Document Record

What it is

The statement discloses that Salesforce may collect biometric information, specifically images of facial features for identification purposes, at specified events where the individual has given explicit consent.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that Salesforce collects a special category of Personal Data (biometric data) at events, requiring explicit consent under GDPR Article 9 and engaging state-level biometric privacy laws such as Illinois BIPA, which impose specific notice, consent, retention, and destruction requirements.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this provision, attendees at specified Salesforce events may be asked to provide biometric facial data for identification purposes, subject to explicit consent. The agreement states this collection is limited to specified events and conditioned on explicit consent.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@salesforce.com to request deletion of biometric data collected at a Salesforce event, specifying the event and the nature of the data.

Cross-platform context

See how other platforms handle Biometric Data Collection at Events and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you give your explicit consent and only for specified events, your biometric information, such as an image of your facial features for identification purposes

Excerpt from Salesforce's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 9 (special categories of Personal Data), Illinois BIPA (740 ILCS 14), Texas CUBI, Washington My Health MY Data Act, and equivalent biometric privacy statutes in other U.S.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014638
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
906367235ff8fca154a96b8875671b5ce81f50e21d644d966ef899d5c1e5e037
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-014638
Captured: 2026-05-09 16:18:56 UTC
SHA-256: 906367235ff8fca1…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-014638/biometric-data-collection-at-events/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Salesforce's Biometric Data Collection at Events clause do?

This provision establishes that Salesforce collects a special category of Personal Data (biometric data) at events, requiring explicit consent under GDPR Article 9 and engaging state-level biometric privacy laws such as Illinois BIPA, which impose specific notice, consent, retention, and destruction requirements.

How does this clause affect you?

Under this provision, attendees at specified Salesforce events may be asked to provide biometric facial data for identification purposes, subject to explicit consent. The agreement states this collection is limited to specified events and conditioned on explicit consent.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.