Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Third-Party Dispute Resolution

Low severity Common · 205 of 352 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause designates an external dispute resolution pathway for Personal Data processing disputes that remain unresolved through Salesforce's initial response, creating an alternative mechanism to address privacy concerns outside of litigation or regulatory channels.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
May 7, 2026
Last Seen
This clause type exists across 2555 other provisions on other platforms.

Consumer impact (what this means for users)

Consumers who believe Salesforce has not adequately addressed their privacy concerns regarding Personal Data processing may submit complaints to TrustArc's dispute resolution service. The provision authorizes this third-party review process as part of Salesforce's dispute resolution framework.

How other platforms handle this

Asana Medium

you agree that before taking any formal action, you will contact us at dispute-notice@asana.com and provide a brief, written description of the dispute and your contact information...

Writer Medium

Before filing any legal action, you agree to work together with us to resolve all potential disputes respectfully and amicably.

Tinder Medium

The statute of limitations and any filing fee deadlines will be tolled while you and Tinder engage in this informal dispute resolution process.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you have an unresolved concern in respect of our processing of your Personal Data that you believe we have not addressed satisfactorily, you can contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Excerpt from Salesforce's Privacy Statement

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-001098
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
906367235ff8fca154a96b8875671b5ce81f50e21d644d966ef899d5c1e5e037
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001098
Captured: 2026-05-09 16:18:56 UTC
SHA-256: 906367235ff8fca1…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-001098/third-party-dispute-resolution/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Salesforce's Third-Party Dispute Resolution clause do?

The clause designates an external dispute resolution pathway for Personal Data processing disputes that remain unresolved through Salesforce's initial response, creating an alternative mechanism to address privacy concerns outside of litigation or regulatory channels.

How does this clause affect you?

Consumers who believe Salesforce has not adequately addressed their privacy concerns regarding Personal Data processing may submit complaints to TrustArc's dispute resolution service. The provision authorizes this third-party review process as part of Salesforce's dispute resolution framework.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.