Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Marketing Communications

Low severity Common · 278 of 352 platforms
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Document Record

What it is

Salesforce collects and uses your personal data to send you marketing communications, including emails and other outreach about its products and events.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the operational basis for Salesforce's marketing communication activities and specifies the categories of personal data and communication channels through which such marketing may be delivered to users.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 3334 other provisions on other platforms.

Consumer impact (what this means for users)

Salesforce uses personal data for marketing and sales prospecting purposes, which means visitors and event attendees may receive ongoing commercial communications — though individuals have the right to object to or opt out of such processing.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Submit a privacy request form to object to processing of your personal data for marketing purposes, or use the unsubscribe link in any Salesforce marketing email you receive.

How other platforms handle this

MyFitnessPal Medium

Send You Promotional and Marketing Materials Consent (where required by law) Legitimate Interests when consent is not required by law (specifically our interests in marketing features and products that may interest you...)

Google Cloud Medium

In some cases we will seek your consent to send you marketing communications.

ZipRecruiter Medium

We may use your Personal Data to send you information about the services provided by the ZipRecruiter Group; provided, however that we will obtain consent to do so where required by applicable law.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We process your Personal Data (including Usage Data) to send you marketing information, service recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, in-app nudges or push notifications, information about our services, news or events) about us, our affiliates and partners

Excerpt from Salesforce's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

Marketing use of personal data must comply with CAN-SPAM, GDPR Article 6 lawful basis requirements (legitimate interests or consent), and applicable national implementations of the ePrivacy Directive.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001096
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d57ca3ace96499da42f415578be33683fffcb0b2a4b4875870bba5edaddc61c
Analysis generated
March 20, 2026 11:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001096
Captured: 2026-03-20 11:32:38 UTC
SHA-256: 6d57ca3ace96499d…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-001096/marketing-communications/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Salesforce's Marketing Communications clause do?

This clause establishes the operational basis for Salesforce's marketing communication activities and specifies the categories of personal data and communication channels through which such marketing may be delivered to users.

How does this clause affect you?

Salesforce uses personal data for marketing and sales prospecting purposes, which means visitors and event attendees may receive ongoing commercial communications — though individuals have the right to object to or opt out of such processing.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.