Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Privacy Statement excludes processor role

High severity High confidence Explicit document language Common · 298 of 352 platforms

Key Facts · in the document’s own words

Does Salesforce's Privacy Statement apply when Salesforce processes Personal Data as a processor or service provider on behalf of its customers?
“This Privacy Statement does not apply to the extent we process Personal Data as a processor or service provider on behalf of our customers...”
Version CA-V-002057, captured May 1, 2026 · live source ↗
Our reading, not the document’s words
Salesforce's Privacy Statement does not apply to the extent Salesforce processes Personal Data as a processor or service provider on behalf of its customers.
Stay ahead of the changes
Track Salesforce and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

A significant category of Personal Data Salesforce handles—data processed for customers—falls entirely outside the protections and disclosures of this Privacy Statement.

Consumer impact (what this means for users)

A reader whose data is processed by Salesforce on behalf of a Salesforce customer cannot rely on this Privacy Statement for protections relating to that processing.

How other platforms handle this

Grubhub Medium

To the extent that the rules or terms of those promotions concerning the treatment of your personal information conflict with this Privacy Policy, the rules of those promotions will control.

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Statement does not apply to the extent we process Personal Data as a processor or service provider on behalf of our customers...

Excerpt from Salesforce's Privacy Statement

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-002057, captured May 1, 2026
Record ID
CA-P-031815
Document ID
CA-D-000202
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002057)
15e7d04d51c933fb627897db2f324d7f578682a3c4a640b952ed65ca510d59a2
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002057 (checked Oct. 5, 2026)
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-031815
Version: CA-V-002057
Captured: 2026-05-01 06:15:43 UTC
SHA-256: 15e7d04d51c933fb…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-031815/privacy-statement-excludes-processor-role/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Salesforce's Privacy Statement excludes processor role clause do?

A significant category of Personal Data Salesforce handles—data processed for customers—falls entirely outside the protections and disclosures of this Privacy Statement.

How does this clause affect you?

A reader whose data is processed by Salesforce on behalf of a Salesforce customer cannot rely on this Privacy Statement for protections relating to that processing.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.