Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Opt-out does not stop service-related communications

Medium severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Stripe Medium

even if you opt out of receiving marketing-related communications from us, we retain the right to communicate with you about the Services you receive (like support and important legal notices)

Midjourney Medium

Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds...

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Please note that opting out of marketing communications will not stop important business communications related to your current relationship with us, such as service announcements, event registrations, or security information.

Excerpt from Salesforce's Privacy Statement

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-002057, captured May 1, 2026
Record ID
CA-P-031940
Document ID
CA-D-000202
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002057)
15e7d04d51c933fb627897db2f324d7f578682a3c4a640b952ed65ca510d59a2
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002057 (checked Oct. 5, 2026)
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-031940
Version: CA-V-002057
Captured: 2026-05-01 06:15:43 UTC
SHA-256: 15e7d04d51c933fb…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-031940/opt-out-does-not-stop-service-related-communications/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Salesforce's Opt-out does not stop service-related communications clause do?

The clause states: “Please note that opting out of marketing communications will not stop important business communications related to your current relationship with us, such as service announcements, event registrations, or security information.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.