Salesforce · Salesforce Privacy Statement · View original document ↗

Marketing Communications

Low severity Rare · 2 of 343 platforms
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Document Record

What it is

Salesforce collects and uses your personal data to send you marketing communications, including emails and other outreach about its products and events.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the operational basis for Salesforce's marketing communication activities and specifies the categories of personal data and communication channels through which such marketing may be delivered to users.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 381 other provisions on other platforms.

Consumer impact (what this means for users)

Salesforce uses personal data for marketing and sales prospecting purposes, which means visitors and event attendees may receive ongoing commercial communications — though individuals have the right to object to or opt out of such processing.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Submit a privacy request form to object to processing of your personal data for marketing purposes, or use the unsubscribe link in any Salesforce marketing email you receive.

How other platforms handle this

Microsoft Azure Medium

Microsoft uses data we collect to provide you with rich, interactive experiences. In particular, we may use data to show you advertising or serve Microsoft-selected content within Microsoft products and services. Microsoft does not use what you say in email, chat, video calls, or voice mail to targe...

DraftKings Medium

We and our service providers and other vendors may record, monitor, and retain emails, chats, calls, and texts. By communicating with us, you consent to this recording, monitoring, and retention. We may use chatbot technology and other automated methods of communication.

Activision Medium

Activision uses 'Cookies' to tailor content and marketing, and to improve and adjust user experiences.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We process your Personal Data (including Usage Data) to send you marketing information, service recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, in-app nudges or push notifications, information about our services, news or events) about us, our affiliates and partners

— Excerpt from Salesforce's Salesforce Privacy Statement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Marketing use of personal data must comply with CAN-SPAM, GDPR Article 6 lawful basis requirements (legitimate interests or consent), and applicable national implementations of the ePrivacy Directive. Compliance teams should verify consent capture mechanisms for EU marketing activities.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces CAN-SPAM Act compliance governing commercial email marketing and deceptive marketing practices.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001096
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d57ca3ace96499da42f415578be33683fffcb0b2a4b4875870bba5edaddc61c
Analysis generated
March 20, 2026 11:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001096
Captured: 2026-03-20 11:32:38 UTC
SHA-256: 6d57ca3ace96499d…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/marketing-communications/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Salesforce's Marketing Communications clause do?

This clause establishes the operational basis for Salesforce's marketing communication activities and specifies the categories of personal data and communication channels through which such marketing may be delivered to users.

How does this clause affect you?

Salesforce uses personal data for marketing and sales prospecting purposes, which means visitors and event attendees may receive ongoing commercial communications — though individuals have the right to object to or opt out of such processing.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.