Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Failure to provide required data may prevent contract performance

High severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Stripe Medium

If we rely on certain legal bases (such as "legal obligation" or "contractual necessity") and you do not provide us with your Personal Data, we may not be able to lawfully provide you services.

Grubhub Medium

To the extent that the rules or terms of those promotions concerning the treatment of your personal information conflict with this Privacy Policy, the rules of those promotions will control.

Snapchat Medium

We reserve the right to transfer our rights under these Terms and provide the Services using another entity, provided that entity upholds these Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you.

Excerpt from Salesforce's Privacy Statement

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-002057, captured May 1, 2026
Record ID
CA-P-031988
Document ID
CA-D-000202
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002057)
15e7d04d51c933fb627897db2f324d7f578682a3c4a640b952ed65ca510d59a2
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002057 (checked Oct. 5, 2026)
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-031988
Version: CA-V-002057
Captured: 2026-05-01 06:15:43 UTC
SHA-256: 15e7d04d51c933fb…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-031988/failure-to-provide-required-data-may-prevent-contract-performance/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Salesforce's Failure to provide required data may prevent contract performance clause do?

The clause states: “If we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.