Runway · Runway Terms of Service · View original document ↗

Mandatory Individual Arbitration and Class Action Waiver

High severity Medium confidence Explicitdocumentlanguage Uncommon · 18 of 325 platforms
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Document Record

What it is

If you have a dispute with Runway, you must resolve it through private arbitration rather than court, and you cannot join a class action lawsuit against the company, unless you opt out within the specified window.

This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The arbitration clause requires individual dispute resolution, waiving class action participation and jury trial rights, and the agreement states it applies to disputes that arose prior to the agreement's effective date, potentially reaching back in time.

Interpretive note: Enforceability of the retroactive application to pre-agreement disputes and the class action waiver may vary by jurisdiction and is subject to judicial interpretation under applicable consumer protection law.

Consumer impact (what this means for users)

Users who do not opt out of the arbitration agreement within the stated window are required to resolve disputes with Runway through binding individual arbitration, waiving the right to participate in class actions and the right to a jury trial in court.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Review Section 16 of the Terms of Use for the specific opt-out instructions and deadline. Send a written opt-out notice to Runway's legal contact email within the stated window, including your account name and statement that you are opting out of the arbitration agreement.

How other platforms handle this

Unity High

YOU AND UNITY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAIN...

Anthropic Medium

Any Dispute will be determined in English by final, binding arbitration according to the region-specific processes below. Judgment on any award issued through the arbitration process in this Section J.2 (Arbitration) may be entered in any court having jurisdiction. EACH PARTY AGREES THEY ARE WAIVING...

Stripe Medium

You and Stripe agree to resolve any disputes, controversies, or claims arising out of or relating to this agreement or the Services through binding individual arbitration instead of in court, except that either party may bring claims in small claims court if they qualify. There will be no right or a...

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▸ View Original Clause Language DOCUMENT RECORD
"
PLEASE BE AWARE THAT SECTION 16 (DISPUTE RESOLUTION) OF THIS AGREEMENT, BELOW, CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

— Excerpt from Runway's Runway Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: Mandatory arbitration clauses in consumer contracts are subject to scrutiny under the FTC Act and state consumer protection statutes. The Consumer Financial Protection Bureau (CFPB) has historically examined arbitration clauses in consumer financial contexts. State-level consumer protection laws in California (specifically under CLRA and the California Arbitration Act), New York, and Washington have produced judicial limitations on mandatory arbitration in consumer agreements. EU Directive 93/13/EEC on unfair contract terms may render such clauses unenforceable against EU consumers. 2. GOVERNANCE EXPOSURE: High. The clause's retroactive application to disputes that arose prior to the agreement's effective date is operationally notable and may face enforceability challenges in certain jurisdictions. The combination of pre-dispute arbitration waiver and class action waiver in a consumer-facing services agreement represents a structurally standard but high-exposure provision given ongoing judicial and regulatory attention to these terms. 3. JURISDICTION FLAGS: EU and UK consumers may not be subject to enforceable mandatory arbitration clauses under applicable consumer protection law. California courts have at times limited enforcement of class action waivers in consumer agreements under California law. The retroactive application of the arbitration clause to pre-agreement disputes may face heightened scrutiny in multiple U.S. jurisdictions. 4. CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should review whether the arbitration clause applies to B2B disputes or is superseded by a separately negotiated enterprise agreement. API partners should assess whether disputes arising from API integrations are governed by this clause or by a separate commercial agreement. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should identify the opt-out mechanism and deadline specified in Section 16, ensure that the opt-out process is accessible and documented, and assess whether notice provided to existing users about this provision at account creation or upon agreement updates meets applicable disclosure standards under FTC guidance and state law.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive practices in consumer contracts, including mandatory arbitration and class action waiver terms under the FTC Act.
    File a complaint →
  • State AG
    State attorneys general enforce consumer protection statutes that may limit enforceability of mandatory arbitration and class action waiver clauses in consumer agreements.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Runway Terms of Service
Entity
Runway
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-010841
Document ID
CA-D-00447
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f61bc8f1c369ee9fe332bd6af81c79657147cd571ee3f7f9a048d9267f4c00eb
Analysis generated
May 12, 2026 17:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Runway
Document: Runway Terms of Service
Record ID: CA-P-010841
Captured: 2026-05-12 17:34:57 UTC
SHA-256: f61bc8f1c369ee9f…
URL: https://conductatlas.com/platform/runway/runway-terms-of-service/mandatory-individual-arbitration-and-class-action-waiver/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Runway's Mandatory Individual Arbitration and Class Action Waiver clause do?

The arbitration clause requires individual dispute resolution, waiving class action participation and jury trial rights, and the agreement states it applies to disputes that arose prior to the agreement's effective date, potentially reaching back in time.

How does this clause affect you?

Users who do not opt out of the arbitration agreement within the stated window are required to resolve disputes with Runway through binding individual arbitration, waiving the right to participate in class actions and the right to a jury trial in court.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 18 platforms. See the full comparison.

Is ConductAtlas affiliated with Runway?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Runway.