Unless you opt out, any dispute with Runway must be resolved through private arbitration on an individual basis, meaning you cannot join a class action lawsuit or have your case heard by a judge and jury.
This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The arbitration framework modifies the procedural pathway for dispute resolution by channeling claims away from litigation toward arbitration and eliminates the availability of class action mechanisms as a procedural option for aggregating claims.
Interpretive note: Enforceability of the class action waiver and arbitration clause varies by jurisdiction; EU users and California residents may retain statutory rights that limit the practical effect of these provisions.
If you have a dispute with Runway, you are required to pursue it individually through binding arbitration rather than in court, waiving your right to a jury trial and the ability to join a class action against the company.
How other platforms handle this
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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"PLEASE BE AWARE THAT SECTION 16 (DISPUTE RESOLUTION) OF THIS AGREEMENT, BELOW, CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.— Excerpt from Runway's Runway Terms of Service
REGULATORY LANDSCAPE: Mandatory arbitration clauses are subject to review under the Federal Arbitration Act, but face limitations in consumer contexts under FTC Act unfair practices analysis and state consumer protection statutes. EU consumer protection directives generally prohibit clauses that deprive consumers of their right to bring proceedings in their local courts, making this clause potentially unenforceable for EU-based users. California courts have applied the McGill Rule to preserve the right to seek public injunctive relief notwithstanding arbitration agreements. GOVERNANCE EXPOSURE: High. The combination of mandatory individual arbitration and a class action waiver materially limits users' legal recourse options, particularly for small-value disputes that would not be economically viable to arbitrate individually. This structure is common in consumer technology agreements but continues to face regulatory and judicial scrutiny, particularly following FTC commentary on arbitration in digital services. JURISDICTION FLAGS: EU and EEA users may find this clause unenforceable under applicable consumer protection law, preserving their right to litigate in local courts. California residents may retain the right to pursue public injunctive relief under California law despite the arbitration clause. The agreement notes disputes arising prior to the effective date are also covered, which is a notable expansion of the arbitration clause's temporal scope. CONTRACT AND VENDOR IMPLICATIONS: Enterprise and B2B customers should assess whether the standard consumer ToS arbitration clause applies to their use, or whether a separately negotiated enterprise agreement with different dispute resolution terms governs. API integrators incorporating Runway's services into their own products should note that their end users are subject to these dispute resolution terms through the requirement that end user agreements be no less protective of Runway than the main ToS. COMPLIANCE CONSIDERATIONS: Organizations advising users about their rights should note the opt-out mechanism referenced in Section 16 and any associated deadline. Consumer-facing product teams building on Runway APIs should assess whether their own EULA's arbitration terms adequately disclose Runway's dispute resolution requirements. Legal teams in EU-operating entities should assess local enforceability and whether parallel dispute resolution pathways must be preserved.
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Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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The arbitration framework modifies the procedural pathway for dispute resolution by channeling claims away from litigation toward arbitration and eliminates the availability of class action mechanisms as a procedural option for aggregating claims.
If you have a dispute with Runway, you are required to pursue it individually through binding arbitration rather than in court, waiving your right to a jury trial and the ability to join a class action against the company.
ConductAtlas has identified this type of provision across 132 platforms. See the full comparison.
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