Runway · Runway Terms of Service · View original document ↗

Mandatory Arbitration and Class Action Waiver

High severity Medium confidence Explicitdocumentlanguage Common · 132 of 343 platforms
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Document Record

What it is

Unless you opt out, any dispute with Runway must be resolved through private arbitration on an individual basis, meaning you cannot join a class action lawsuit or have your case heard by a judge and jury.

This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The arbitration framework modifies the procedural pathway for dispute resolution by channeling claims away from litigation toward arbitration and eliminates the availability of class action mechanisms as a procedural option for aggregating claims.

Interpretive note: Enforceability of the class action waiver and arbitration clause varies by jurisdiction; EU users and California residents may retain statutory rights that limit the practical effect of these provisions.

Consumer impact (what this means for users)

If you have a dispute with Runway, you are required to pursue it individually through binding arbitration rather than in court, waiving your right to a jury trial and the ability to join a class action against the company.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Locate the opt-out instructions in Section 16 of the Terms of Use. Send a written opt-out notice to the contact specified in that section within the deadline stated. Keep a record of your opt-out submission.

How other platforms handle this

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

Pinecone Medium

THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

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▸ View Original Clause Language DOCUMENT RECORD
"
PLEASE BE AWARE THAT SECTION 16 (DISPUTE RESOLUTION) OF THIS AGREEMENT, BELOW, CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

— Excerpt from Runway's Runway Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Mandatory arbitration clauses are subject to review under the Federal Arbitration Act, but face limitations in consumer contexts under FTC Act unfair practices analysis and state consumer protection statutes. EU consumer protection directives generally prohibit clauses that deprive consumers of their right to bring proceedings in their local courts, making this clause potentially unenforceable for EU-based users. California courts have applied the McGill Rule to preserve the right to seek public injunctive relief notwithstanding arbitration agreements. GOVERNANCE EXPOSURE: High. The combination of mandatory individual arbitration and a class action waiver materially limits users' legal recourse options, particularly for small-value disputes that would not be economically viable to arbitrate individually. This structure is common in consumer technology agreements but continues to face regulatory and judicial scrutiny, particularly following FTC commentary on arbitration in digital services. JURISDICTION FLAGS: EU and EEA users may find this clause unenforceable under applicable consumer protection law, preserving their right to litigate in local courts. California residents may retain the right to pursue public injunctive relief under California law despite the arbitration clause. The agreement notes disputes arising prior to the effective date are also covered, which is a notable expansion of the arbitration clause's temporal scope. CONTRACT AND VENDOR IMPLICATIONS: Enterprise and B2B customers should assess whether the standard consumer ToS arbitration clause applies to their use, or whether a separately negotiated enterprise agreement with different dispute resolution terms governs. API integrators incorporating Runway's services into their own products should note that their end users are subject to these dispute resolution terms through the requirement that end user agreements be no less protective of Runway than the main ToS. COMPLIANCE CONSIDERATIONS: Organizations advising users about their rights should note the opt-out mechanism referenced in Section 16 and any associated deadline. Consumer-facing product teams building on Runway APIs should assess whether their own EULA's arbitration terms adequately disclose Runway's dispute resolution requirements. Legal teams in EU-operating entities should assess local enforceability and whether parallel dispute resolution pathways must be preserved.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer contracts, including arbitration clauses that may limit consumer rights.
    File a complaint →
  • State AG
    State attorneys general may have jurisdiction over mandatory arbitration and class action waiver enforceability under state consumer protection statutes.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Runway Terms of Service
Entity
Runway
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 11, 2026
Record ID
CA-P-004084
Document ID
CA-D-00447
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d5dce5af50cf7ab3b94f4293f7cb5bf523711ca5db7c8fa4509ce973a3b893f7
Analysis generated
April 30, 2026 06:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Runway
Document: Runway Terms of Service
Record ID: CA-P-004084
Captured: 2026-04-30 06:00:11 UTC
SHA-256: d5dce5af50cf7ab3…
URL: https://conductatlas.com/platform/runway/runway-terms-of-service/mandatory-arbitration-and-class-action-waiver/
Accessed: June 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Runway's Mandatory Arbitration and Class Action Waiver clause do?

The arbitration framework modifies the procedural pathway for dispute resolution by channeling claims away from litigation toward arbitration and eliminates the availability of class action mechanisms as a procedural option for aggregating claims.

How does this clause affect you?

If you have a dispute with Runway, you are required to pursue it individually through binding arbitration rather than in court, waiving your right to a jury trial and the ability to join a class action against the company.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 132 platforms. See the full comparison.

Is ConductAtlas affiliated with Runway?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Runway.