The terms exclude Roblox's liability for indirect, incidental, consequential, punitive, and exemplary damages to the fullest extent permitted by applicable law, including losses arising from service interruption, data loss, and inability to use the platform.
This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision limits the categories of damages users may recover from Roblox in connection with platform use or service failures, subject to what applicable law permits. The clause's practical effect varies by jurisdiction, as some jurisdictions do not permit exclusion of consequential damages in consumer contracts.
Interpretive note: The practical scope of this limitation depends on applicable law in each user's jurisdiction; consumer protection statutes in the EU, UK, and certain US states may limit its enforceability.
The updated Terms of Use, effective April 30, 2026, restructure how Roblox identifies itself and organizes its governing policies. The agreement now explicitly names Roblox subsidiaries operating in multiple jurisdictions (Japan, Canada, UK, India, Korea, Australia, Netherlands) throughout the terms. New sections addressing advertising integrations and content moderation have been added to the table of contents, suggesting expanded disclosure around ad policies and moderation procedures. According to the change summary, Roblox is providing additional clarity on who can see personalized versus non-personalized ads and clarifying API terms applicable to developers. The full operational implications of these changes require review of the complete updated policy document.
View change record →Roblox removed substantial portions of its Terms of Use, including sections covering dispute resolution, arbitration agreements, and class action waivers, which historically limited user remedies in disputes. The removal of language governing payments, refunds, user accounts, and intellectual property rights creates uncertainty about what protections or obligations currently apply, as replacements have not been provided in the change summary. Users should review the updated full terms when available to understand how disputes will be handled, what account protections exist, and how refunds and payments are governed.
View change record →Roblox has restructured its Terms of Use into discrete sections covering user accounts, virtual currency (Robux), payments, intellectual property, online safety, third-party integrations, and dispute resolution. The updated document now explicitly organizes obligations by functional area, making specific rights and requirements easier to locate. The document introduces formal sections on arbitration agreements and class action waivers, meaning disputes will be governed by these procedures as stated in the updated terms.
View change record →Changed 'maximum extent' to 'fullest extent,' added 'exemplary' damages and specified grounds (warranty, contract, tort, product liability), and removed the $100 liability cap from the excerpt.
View full change record →Under this clause, claims against Roblox for consequential or indirect losses, such as lost creator revenue from service outages or data loss, are contractually excluded to the extent permitted by applicable law. Jurisdictions with mandatory consumer protection floors may limit the practical effect of this exclusion.
How other platforms handle this
To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...
To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...
You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.
Monitoring
Roblox has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"To the fullest extent permitted by applicable law, Roblox shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, loss of data, loss of goodwill, service interruption, computer damage or system failure or the cost of substitute services, arising out of or in connection with these Terms or from the use of or inability to use the Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Roblox has been informed of the possibility of such damage.— Excerpt from Roblox's Roblox Terms of Use
(1) REGULATORY LANDSCAPE: This provision interacts with state consumer protection statutes that may prohibit or limit liability exclusions in consumer contracts, and with EU Directive 93/13/EEC on unfair contract terms, which restricts liability exclusion clauses in consumer contracts. The UK Consumer Rights Act 2015 similarly restricts exclusion of liability for negligence causing consumer loss. (2) GOVERNANCE EXPOSURE: Medium. The limitation is qualified by 'to the fullest extent permitted by applicable law,' which preserves statutory consumer rights in jurisdictions that mandate them. However, the breadth of excluded damages categories, including loss of data and service interruption, is operationally significant for creator and developer accounts that depend on platform availability. (3) JURISDICTION FLAGS: EU/EEA and UK users may retain statutory rights that limit the practical effect of this clause. California and other US states with consumer protection statutes may impose floors on liability exclusions. The clause is likely unenforceable to the extent it purports to exclude liability for personal injury or death caused by negligence in most jurisdictions. (4) CONTRACT AND VENDOR IMPLICATIONS: Creator and developer accounts with monetization revenue dependent on platform uptime should assess whether the liability limitation is consistent with their risk tolerance and whether separate commercial agreements provide greater recourse. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess the enforceability of this clause under applicable consumer protection law in each jurisdiction where the platform operates, and ensure that any institutional procurement agreements do not inadvertently incorporate this limitation without modification.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision limits the categories of damages users may recover from Roblox in connection with platform use or service failures, subject to what applicable law permits. The clause's practical effect varies by jurisdiction, as some jurisdictions do not permit exclusion of consequential damages in consumer contracts.
Under this clause, claims against Roblox for consequential or indirect losses, such as lost creator revenue from service outages or data loss, are contractually excluded to the extent permitted by applicable law. Jurisdictions with mandatory consumer protection floors may limit the practical effect of this exclusion.
ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Roblox.