Roblox Terms of Use

These are Roblox's Terms of Use, effective May 19, 2026, governing access to and use of the Roblox platform, including account creation, purchase and use of Robux (the platform's virtual currency), creation and publication of user-generated content, and participation in the Developer Exchange (DevEx) program. The agreement states that Robux and virtual content have no real-world monetary value, that all purchases are final and non-refundable (subject to applicable law), and that U.S. users must resolve disputes through binding individual arbitration rather than court proceedings or class actions. The terms also disclose that optional platform features involving facial animation or age verification collect biometric data, including facial geometry, with separate privacy notices governing how that data is collected, used, retained, and destroyed.

This document governs user and creator access to the Roblox platform and services, establishing a legally binding agreement between Roblox Corporation (and its designated subsidiaries) and all users, including minors whose parents or guardians assume responsibility for their activities. The agreement states that U.S. users are subject to mandatory binding individual arbitration with a class action waiver, that virtual content and Robux carry no real-world monetary value and no enforceable legal rights, that Roblox is granted a broad, royalty-free, worldwide license to use all user-generated content, and that all purchases of Robux and virtual content are final and non-refundable unless otherwise required by applicable law. The agreement's explicit denial of any enforceable legal rights in virtual content, combined with the mandatory arbitration and class action waiver applicable to U.S. users, and the broad UGC license grant covering commercial use, are operationally distinct provisions that compliance professionals should evaluate, noting that applicable consumer protection law in various jurisdictions may constrain the enforceability of certain assertions. The document engages COPPA (given the platform's significant minor user population), the FTC Act, GDPR and UK GDPR (addressed through regional appendices for EU/EEA and UK users), the Australian Consumer Law, and various state-level consumer protection frameworks including California law; the arbitration clause explicitly carves out certain small claims and injunctive relief proceedings, and regional appendices for EU, UK, and Australia users establish jurisdiction-specific modifications. Compliance teams should note that the terms' assertion that virtual content purchases are non-refundable may interact with consumer protection regulations in the EU, UK, and Australia that provide statutory refund or cancellation rights, and the collection and processing of biometric data (facial geometry) through optional features triggers state biometric privacy statutes such as Illinois BIPA and Texas CUBI, as well as GDPR Article 9 special category data obligations.

The agreement states that Robux and virtual content have no real-world equivalent value, that users do not acquire any enforceable legal rights in virtual content based on any transaction, and that all purchases are final and non-refundable except where required by applicable law. Under these terms, U.S. users are required to resolve disputes with Roblox through binding individual arbitration administered under AAA rules, with a waiver of the right to jury trial and participation in class or collective actions. You can opt out of the arbitration agreement by sending written notice to Roblox within 30 days of first accepting the terms, as described in Section 13 of the User Terms.