Provision record
Revolut · Revolut Terms of Service (Superseded URL) · View original document ↗

User Must Report Lost or Stolen Card Immediately

High severity High confidence Explicit document language Common · 282 of 352 platforms

Key Facts

How must the user contact Revolut if their Revolut Card is lost or stolen?
Revolut requires the user to contact Revolut through the Revolut app, as soon as possible, if their Revolut Card is lost or stolen or if their card or security details could be used without their permission.
When must the user contact Revolut?
Revolut requires the user to contact Revolut through the Revolut app, as soon as possible, if their Revolut Card is lost or stolen or if their card or security details could be used without their permission.
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This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The obligation to report promptly and specifically through the Revolut app may affect the user's liability for unauthorised transactions if they fail to report in time or through the correct channel.

Recent Activity

This document changed recently

Medium Mar 23, 2026

The updated Terms of Service no longer document the Move Money Rules feature, which previously allowed users to set up automatic fund transfers across account pockets or currency exchanges based on custom conditions. The removal of this documentation means users cannot point to the terms as a reference for how this feature operates, what limits apply, or what fees may be charged. If the feature remains available in the app, its operational parameters are no longer formally described in the binding terms document.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4244 other provisions on other platforms.

Consumer impact (what this means for users)

The reader is required to contact Revolut through the Revolut app as soon as possible upon losing their card, having it stolen, or becoming aware it or their security details could be used without their permission.

How other platforms handle this

Perplexity AI Medium

You agree that Promotional Codes: (a) must be used in a lawful manner; (b) must be used for the intended audience and purpose; (c) may not be duplicated, sold or transferred in any manner...

Anthropic Medium

Before enabling an integration, granting Claude access to, or instructing Claude to take actions on a Third-Party Service, you should ensure you have the authority to grant such access and that doing so complies with any applicable terms, policies, or confidentiality obligations.

Mailchimp Medium

You may only use Mailchimp in accordance with these best practices, and we may suspend or terminate your account if you violate them.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Contact us through the Revolut app, as soon as possible, if your Revolut Card is lost or stolen, or if your Revolut Card or security details could be used without your permission.

Excerpt from Revolut's Terms of Service (Superseded URL)

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Revolut Terms of Service (Superseded URL)
Entity
Revolut
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-034156
Document ID
CA-D-00267
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
21deb81581400cc4127a99c9b42c76fe500bb4a91e9500216d2fdc03e4c80303
Analysis generated
May 11, 2026 06:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Revolut
Document: Revolut Terms of Service (Superseded URL)
Record ID: CA-P-034156
Captured: 2026-05-11 06:22:49 UTC
SHA-256: 21deb81581400cc4…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service-superseded-url/provision/CA-P-034156/user-must-report-lost-or-stolen-card-immediately/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Revolut's User Must Report Lost or Stolen Card Immediately clause do?

The obligation to report promptly and specifically through the Revolut app may affect the user's liability for unauthorised transactions if they fail to report in time or through the correct channel.

How does this clause affect you?

The reader is required to contact Revolut through the Revolut app as soon as possible upon losing their card, having it stolen, or becoming aware it or their security details could be used without their permission.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with Revolut?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Revolut.