Provision record
Revolut · Revolut Terms of Service (Superseded URL) · View original document ↗

Unilateral Account Suspension and Termination

High severity Common · 265 of 352 platforms
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Document Record

What it is

Revolut can freeze or permanently close your account at any time for a wide range of reasons, including at their own discretion, with no advance notice required in many circumstances.

This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes Revolut's operational authority to unilaterally modify service access based on compliance determinations, regulatory obligations, or fraud/illegality assessments, as well as discretionary termination authority. The provision's operational significance derives from the breadth of suspension triggers and the asymmetric control it allocates to the service provider over account continuity.

Recent Activity

This document changed recently

Medium Mar 23, 2026

The updated Terms of Service no longer document the Move Money Rules feature, which previously allowed users to set up automatic fund transfers across account pockets or currency exchanges based on custom conditions. The removal of this documentation means users cannot point to the terms as a reference for how this feature operates, what limits apply, or what fees may be charged. If the feature remains available in the app, its operational parameters are no longer formally described in the binding terms document.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 27, 2026
First Seen
Apr 27, 2026
Last Seen
This clause type exists across 1898 other provisions on other platforms.

Consumer impact (what this means for users)

Your account and access to your funds can be suspended or closed immediately at Revolut's discretion, including without prior notice, which creates material financial access risk especially for customers using Revolut as a primary account.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If your account has been closed unexpectedly and you cannot access your funds, email support@revolut.com to request return of any remaining balance. You can also contact via in-app chat or call (844) 744-3512.

How other platforms handle this

Tinder Medium

Use another user's account or share your account with another person;

ClickUp Medium

You are responsible for maintaining the secrecy of your unique password and account information at all times.

Instacart Medium

If we determine you're using your account primarily for business purposes, we may convert it to an Instacart Business Account...We'll notify you before any conversion, and you can elect to remain on your current account.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We can suspend or permanently end your access to the Revolut app or your account at any time if: we reasonably believe you have broken these terms and conditions; we are required or permitted to do so by law or regulation; we reasonably believe that your account is being used fraudulently or for any illegal purpose by you or someone else; or for any reason we decide. If we do this, we will let you know as soon as possible unless we are unable to do so for legal or security reasons.

Excerpt from Revolut's Terms of Service (Superseded URL)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: Account closure and suspension practices in prepaid accounts are regulated under Regulation E (12 CFR 1005.18) and the CFPB's Prepaid Accounts Rule.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Revolut Terms of Service (Superseded URL)
Entity
Revolut
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003635
Document ID
CA-D-00267
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4443517be87c2c1be80196d79df41252a2b5ac54e66fb6f79be5c4557ba58694
Analysis generated
April 27, 2026 15:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Revolut
Document: Revolut Terms of Service (Superseded URL)
Record ID: CA-P-003635
Captured: 2026-04-27 15:23:46 UTC
SHA-256: 4443517be87c2c1b…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service-superseded-url/provision/CA-P-003635/unilateral-account-suspension-and-termination/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Revolut's Unilateral Account Suspension and Termination clause do?

This clause establishes Revolut's operational authority to unilaterally modify service access based on compliance determinations, regulatory obligations, or fraud/illegality assessments, as well as discretionary termination authority. The provision's operational significance derives from the breadth of suspension triggers and the asymmetric control it allocates to the service provider over account continuity.

How does this clause affect you?

Your account and access to your funds can be suspended or closed immediately at Revolut's discretion, including without prior notice, which creates material financial access risk especially for customers using Revolut as a primary account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Revolut?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Revolut.