Even if you update or delete personal information in your Redfin account, Redfin may keep the original version of that information indefinitely for legal compliance reasons.
This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes that data correction requests do not necessarily result in deletion of prior versions from Redfin's systems. The retention authority is contingent on legal requirements, meaning the company maintains records according to applicable regulatory or compliance obligations rather than user preference alone.
Interpretive note: The breadth of the 'applicable law or other legal obligation' exemption is not defined in the policy, creating uncertainty about which data categories are retained and for how long.
Updating or deleting your account information does not guarantee removal of the original data from Redfin's records, as the policy reserves the right to retain original copies, which may limit the practical effectiveness of account correction rights.
How other platforms handle this
If you follow the instructions here, your account will be deactivated and your data will be queued for deletion. When deactivated, your X account, including your display name, username, and public profile, will no longer be viewable on X.com, X for iOS, and X for Android. For up to 30 days after dea...
We generally retain your personal data as long as you keep your account open or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. In some cases we choose to retain certain information (e.g., insights about...
When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first dele...
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"By visiting your My Redfin: Account Settings, you can correct, amend, add or delete Personal Information associated with your account. However, even after you update information, we may maintain a copy of the original information in our records as required by applicable law or other legal obligation.— Excerpt from Redfin's Redfin Privacy Policy
REGULATORY LANDSCAPE: The retention of original data after user correction or deletion requests may interact with CCPA/CPRA deletion rights, which permit retention only for specified exemptions such as completing transactions, legal obligations, or detecting security incidents. A broad reservation to retain 'as required by applicable law or other legal obligation' is a recognized exemption, but the scope of what qualifies must be documented and defensible. Virginia VCDPA, Colorado CPA, and other state statutes contain similar deletion right frameworks with enumerated exemptions. GOVERNANCE EXPOSURE: Medium. The policy's language is standard but the absence of specific retention periods or categories of data retained post-update means the exemption could be applied broadly in practice. Compliance teams should ensure that the 'legal obligation' basis for retaining original data is documented for each data category rather than applied as a blanket exception. JURISDICTION FLAGS: California (CPRA deletion right with specific enumerated exemptions), Virginia, Colorado, Connecticut, Texas (similar deletion frameworks). In all these jurisdictions, the retention exemption must correspond to a specific, documented legal basis rather than a general reservation of rights. CONTRACT AND VENDOR IMPLICATIONS: Data retention schedules maintained by Redfin and its service providers should reflect the specific legal bases for retaining original data post-user-request. Vendor contracts should address handling of data subject requests, including deletion and correction, to ensure that service providers update or delete data consistently with Redfin's obligations. COMPLIANCE CONSIDERATIONS: Compliance teams should implement a documented retention schedule that maps each data category to a specific legal basis for retention post-deletion request. The process for handling user correction and deletion requests should be audited to ensure that the 'legal obligation' exception is applied consistently and is defensible under applicable state privacy law. Privacy request logs should document the basis for any retention of original data.
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The clause establishes that data correction requests do not necessarily result in deletion of prior versions from Redfin's systems. The retention authority is contingent on legal requirements, meaning the company maintains records according to applicable regulatory or compliance obligations rather than user preference alone.
Updating or deleting your account information does not guarantee removal of the original data from Redfin's records, as the policy reserves the right to retain original copies, which may limit the practical effectiveness of account correction rights.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Redfin.