Even if you update or delete personal information in your Redfin account, Redfin may keep the original version of that information indefinitely for legal compliance reasons.
This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This means correcting your personal data in your account does not necessarily result in that original data being deleted from Redfin's systems, which may matter for users who have provided inaccurate or sensitive information they later wish to remove.
Interpretive note: The breadth of the 'applicable law or other legal obligation' exemption is not defined in the policy, creating uncertainty about which data categories are retained and for how long.
Updating or deleting your account information does not guarantee removal of the original data from Redfin's records, as the policy reserves the right to retain original copies, which may limit the practical effectiveness of account correction rights.
How other platforms handle this
After your account is deleted, we keep data about interactions you've had on our service to prevent abuse, ban evaders and others in an effort to protect and ensure the safety and security of our service and our members.
We retain your personal information for as long as necessary to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Even after you close your account, we may retain certain information as required by law or for our legitimate business purposes.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of information and the purposes for which it is processed.
Monitoring
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"By visiting your My Redfin: Account Settings, you can correct, amend, add or delete Personal Information associated with your account. However, even after you update information, we may maintain a copy of the original information in our records as required by applicable law or other legal obligation.— Excerpt from Redfin's Redfin Privacy Policy
REGULATORY LANDSCAPE: The retention of original data after user correction or deletion requests may interact with CCPA/CPRA deletion rights, which permit retention only for specified exemptions such as completing transactions, legal obligations, or detecting security incidents. A broad reservation to retain 'as required by applicable law or other legal obligation' is a recognized exemption, but the scope of what qualifies must be documented and defensible. Virginia VCDPA, Colorado CPA, and other state statutes contain similar deletion right frameworks with enumerated exemptions. GOVERNANCE EXPOSURE: Medium. The policy's language is standard but the absence of specific retention periods or categories of data retained post-update means the exemption could be applied broadly in practice. Compliance teams should ensure that the 'legal obligation' basis for retaining original data is documented for each data category rather than applied as a blanket exception. JURISDICTION FLAGS: California (CPRA deletion right with specific enumerated exemptions), Virginia, Colorado, Connecticut, Texas (similar deletion frameworks). In all these jurisdictions, the retention exemption must correspond to a specific, documented legal basis rather than a general reservation of rights. CONTRACT AND VENDOR IMPLICATIONS: Data retention schedules maintained by Redfin and its service providers should reflect the specific legal bases for retaining original data post-user-request. Vendor contracts should address handling of data subject requests, including deletion and correction, to ensure that service providers update or delete data consistently with Redfin's obligations. COMPLIANCE CONSIDERATIONS: Compliance teams should implement a documented retention schedule that maps each data category to a specific legal basis for retention post-deletion request. The process for handling user correction and deletion requests should be audited to ensure that the 'legal obligation' exception is applied consistently and is defensible under applicable state privacy law. Privacy request logs should document the basis for any retention of original data.
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This means correcting your personal data in your account does not necessarily result in that original data being deleted from Redfin's systems, which may matter for users who have provided inaccurate or sensitive information they later wish to remove.
Updating or deleting your account information does not guarantee removal of the original data from Redfin's records, as the policy reserves the right to retain original copies, which may limit the practical effectiveness of account correction rights.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Redfin.