Provision record
Public.com · Public.com Terms of Service · View original document ↗

Account Suspension and Termination at Sole Discretion

High severity Medium confidence Explicit document language Common · 276 of 352 platforms
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Document Record

What it is

Public.com can close or suspend your account immediately and without warning for any reason, including reasons not specifically listed in the terms.

This analysis describes what Public.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Because Public.com holds your investment assets, an abrupt account suspension could temporarily restrict your access to your portfolio, including stocks, crypto, and cash holdings, during a period when market conditions may be changing.

Interpretive note: The practical exercise of immediate termination authority over regulated broker-dealer accounts may be constrained by FINRA and SEC rules regardless of what the contractual terms assert, creating a gap between stated and enforceable rights.

Clause Stability Stable

0
Changes
5
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1874 other provisions on other platforms.

Consumer impact (what this means for users)

An immediate account suspension without prior notice could prevent users from buying, selling, or withdrawing investment assets held on the platform, creating potential financial exposure during market volatility or personal financial emergencies.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If your account is suspended or you wish to close your account and transfer assets, contact Public.com support at support@public.com to initiate an ACATS transfer or account closure. Request written confirmation of the process and timeline for asset recovery.

How other platforms handle this

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

Wyze Medium

we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Excerpt from Public.com's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Account termination provisions for regulated broker-dealer accounts may require evaluation under FINRA rules governing customer account handling, including obligations to facilitate the transfer of assets (ACATS) upon account closure.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Securities And Exchange Commission (sec)
    Regulates securities markets and investment platforms. Can investigate broker-dealers, investment advisers, and trading platforms for violations of securities laws.
    Who can file: Anyone with knowledge of a possible securities law violation
    What you need: Description of the potential violation, names of individuals or companies involved, relevant dates, and any supporting documents or evidence
    What to expect: Tips are reviewed by SEC staff. The SEC may open an investigation but is not required to take action on every tip. Whistleblowers may be eligible for financial awards if the tip leads to enforcement.
    File a complaint →
  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

EFTA / Reg E
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal

Provision details

Document information
Document
Public.com Terms of Service
Entity
Public.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009754
Document ID
CA-D-00058
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
40ffbfa6a91d03da7d42cbdfe38895e1b6900c6bc2f5e1641e5eac51038a30b9
Analysis generated
May 10, 2026 22:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Public.com
Document: Public.com Terms of Service
Record ID: CA-P-009754
Captured: 2026-05-10 22:14:03 UTC
SHA-256: 40ffbfa6a91d03da…
URL: https://conductatlas.com/platform/publiccom/publiccom-terms-of-service/provision/CA-P-009754/account-suspension-and-termination-at-sole-discretion/
Accessed: Aug. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Public.com's Account Suspension and Termination at Sole Discretion clause do?

Because Public.com holds your investment assets, an abrupt account suspension could temporarily restrict your access to your portfolio, including stocks, crypto, and cash holdings, during a period when market conditions may be changing.

How does this clause affect you?

An immediate account suspension without prior notice could prevent users from buying, selling, or withdrawing investment assets held on the platform, creating potential financial exposure during market volatility or personal financial emergencies.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.

Is ConductAtlas affiliated with Public.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Public.com.