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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes the terms of service governing user access to Public.com's investment platform, which offers trading in stocks, ETFs, crypto, options, bonds, and cash accounts. The agreement requires that disputes between users and Public.com be resolved through individual binding arbitration rather than court proceedings or class action litigation. The terms authorize Public.com to suspend or terminate user accounts at its discretion and permit users to opt out of the arbitration requirement through written notice submitted within a specified period following account creation.
This document constitutes the Terms of Service governing use of Public.com's investment platform, operated by Public Holdings, Inc. and its affiliated broker-dealer and crypto subsidiaries, establishing a binding legal agreement upon account creation or platform access. The terms authorize Public to restrict, suspend, or terminate accounts at its sole discretion, assert a broad license over user-submitted content, mandate binding individual arbitration for disputes with a class action waiver, and permit Public to modify the terms at any time with notice delivered electronically. The mandatory arbitration clause with class action waiver is a significant limitation on consumer legal recourse that is standard in fintech and brokerage platforms but nonetheless materially restricts users' ability to pursue collective legal remedies, while the unilateral amendment provision allows material changes to take effect without affirmative user re-consent beyond continued use. The platform engages multiple regulatory frameworks given its multi-product structure spanning securities brokerage, cryptocurrency trading, and cash accounts, implicating SEC and FINRA oversight for securities activities, potential CFTC considerations for certain crypto instruments, and CFPB jurisdiction over consumer financial products; California residents and other state-specific consumer protection regimes create additional compliance layers. Compliance teams should note that Public's arbitration clause and limitations of liability may interact with Regulation Best Interest, state consumer protection statutes, and FINRA's arbitration rules governing broker-dealer customer disputes.
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3 versions captured · Last updated: May 2026
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