8 Total
3 High severity
5 Medium severity
0 Low severity
Summary

This document establishes the terms of service governing user access to Public.com's investment platform, which offers trading in stocks, ETFs, crypto, options, bonds, and cash accounts. The agreement requires that disputes between users and Public.com be resolved through individual binding arbitration rather than court proceedings or class action litigation. The terms authorize Public.com to suspend or terminate user accounts at its discretion and permit users to opt out of the arbitration requirement through written notice submitted within a specified period following account creation.

Technical / Legal Breakdown

This document constitutes the Terms of Service governing use of Public.com's investment platform, operated by Public Holdings, Inc. and its affiliated broker-dealer and crypto subsidiaries, establishing a binding legal agreement upon account creation or platform access. The terms authorize Public to restrict, suspend, or terminate accounts at its sole discretion, assert a broad license over user-submitted content, mandate binding individual arbitration for disputes with a class action waiver, and permit Public to modify the terms at any time with notice delivered electronically. The mandatory arbitration clause with class action waiver is a significant limitation on consumer legal recourse that is standard in fintech and brokerage platforms but nonetheless materially restricts users' ability to pursue collective legal remedies, while the unilateral amendment provision allows material changes to take effect without affirmative user re-consent beyond continued use. The platform engages multiple regulatory frameworks given its multi-product structure spanning securities brokerage, cryptocurrency trading, and cash accounts, implicating SEC and FINRA oversight for securities activities, potential CFTC considerations for certain crypto instruments, and CFPB jurisdiction over consumer financial products; California residents and other state-specific consumer protection regimes create additional compliance layers. Compliance teams should note that Public's arbitration clause and limitations of liability may interact with Regulation Best Interest, state consumer protection statutes, and FINRA's arbitration rules governing broker-dealer customer disputes.

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2 important changes detected

3 versions captured · Last updated: May 2026

What changed Public.com removed the phrase 'Home' from the header of its Terms of Service on May 6, 2026. This appears to be a formatting or navigation restructure with no change to the actual terms, conditions, or consumer rights. The substantive terms of service remain unchanged.
Why this matters This change is a formatting or navigation adjustment with no material impact on consumer rights, obligations, or protections. The substantive terms of service remain unchanged from the prior version.
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What changed Public.com modified one sentence in their Terms of Service on April 19, 2026. Without seeing the specific sentence that changed, we cannot determine what right, obligation, or policy was affected. To assess whether this matters to you, you would need to review the updated terms directly or contact Public.com for clarification on what changed.
Why this matters A single sentence in Public.com's Terms of Service was modified on April 19, 2026. Without visibility into the specific language that changed, the practical impact cannot be assessed. Review the updated terms directly or contact Public.com support to understand what changed and whether it affects your account or rights.
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High — 3 provisions
Medium — 5 provisions

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Cross-platform context

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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EFTA / Reg E
United States Federal
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FAA
United States Federal
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FTC Act Section 5
United States Federal
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Archival ProvenanceSource & Archival Record
Last Captured May 6, 2026 15:00 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000058
Version ID CA-V-002274
SHA-256 0f554701642227d67b3f34783f014ee409f46206d608f33bf604ad9adb7bc197
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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