Provision record
Progressive · Progressive Terms of Use · View original document ↗

User Indemnification for Wrong Phone Number Provision

High confidence Common · 224 of 343 platforms

Key Facts · in the document’s own words

What does Progressive require the user to do regarding claims, losses, or costs?
“you agree to indemnify, defend and hold us harmless from and against any claims, losses or costs (including reasonable attorneys' fees) arising from your provision of a phone number that is not your own or your violation of applicable state and federal laws.”
Version CA-V-004764, captured July 11, 2026 · live source ↗
Our reading, not the document’s words
Progressive requires the user to indemnify, defend, and hold Progressive harmless from claims, losses, or costs, including reasonable attorneys' fees, arising from the user's provision of a phone number that is not their own or the user's violation of applicable state and federal laws.
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This analysis describes what Progressive's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This indemnification obligation shifts financial and legal exposure—including attorneys' fees—from Progressive to the user for two specific categories of conduct.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader is financially responsible for defending Progressive and covering its losses and costs, including reasonable attorneys' fees, if claims arise from the reader providing a phone number that is not their own or violating applicable state and federal laws.

How other platforms handle this

Kling AI

In the event you are required to indemnify us pursuant to this Agreement or any court rulings, you must secure all necessary approvals and consents from regulatory authorities for the remittance of any indemnified amount to us.

Smartsheet

A party's obligations to defend a Claim Against Customer or a Claim Against Smartsheet...are conditioned on the other party: (a) providing timely written notice of the Claim to the defending party

Workday

If required by applicable law, Section 10 (Indemnification) of the Terms does not apply if you are not responsible (with at least slight negligence) for the indemnified event, breach or damage.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you agree to indemnify, defend and hold us harmless from and against any claims, losses or costs (including reasonable attorneys' fees) arising from your provision of a phone number that is not your own or your violation of applicable state and federal laws.

Excerpt from Progressive's Terms of Use

Provision details

Document information
Document
Progressive Terms of Use
Entity
Progressive
Date stated by the document
July 9, 2020
As printed in Progressive’s text (version CA-V-004764), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004764, captured July 11, 2026
Record ID
CA-P-072087
Document ID
CA-D-000598
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004764)
86d79bd3aa98c478e453fc52a58cd34ca992010ba6451af13c2c22644aab8e9d
Analysis generated
July 12, 2026 15:23 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004764, captured July 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Progressive
Document: Progressive Terms of Use
Record ID: CA-P-072087
Version: CA-V-004764
Captured: 2026-07-11 13:47:03 UTC
SHA-256: 86d79bd3aa98c478…
URL: https://conductatlas.com/platform/progressive/progressive-terms-of-use/provision/CA-P-072087/user-indemnification-for-wrong-phone-number-provision/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Progressive's User Indemnification for Wrong Phone Number Provision clause do?

This indemnification obligation shifts financial and legal exposure—including attorneys' fees—from Progressive to the user for two specific categories of conduct.

How does this clause affect you?

The reader is financially responsible for defending Progressive and covering its losses and costs, including reasonable attorneys' fees, if claims arise from the reader providing a phone number that is not their own or violating applicable state and federal laws.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.

Is ConductAtlas affiliated with Progressive?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Progressive.