Provision record
Progressive · Progressive Terms of Use · View original document ↗

User Indemnification for Wrong Phone Number Provision

High severity High confidence Explicit document language Common · 228 of 352 platforms

Key Facts

What does Progressive require the user to do regarding claims, losses, or costs?
Progressive requires the user to indemnify, defend, and hold Progressive harmless from claims, losses, or costs, including reasonable attorneys' fees, arising from the user's provision of a phone number that is not their own or the user's violation of applicable state and federal laws.
Must the user indemnify, defend, and hold Progressive harmless from claims arising from the user's provision of a phone number that is not their own?
Progressive requires the user to indemnify, defend, and hold Progressive harmless from claims, losses, or costs, including reasonable attorneys' fees, arising from the user's provision of a phone number that is not their own or the user's violation of applicable state and federal laws.
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This analysis describes what Progressive's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This indemnification obligation shifts financial and legal exposure—including attorneys' fees—from Progressive to the user for two specific categories of conduct.

Consumer impact (what this means for users)

The reader is financially responsible for defending Progressive and covering its losses and costs, including reasonable attorneys' fees, if claims arise from the reader providing a phone number that is not their own or violating applicable state and federal laws.

How other platforms handle this

Tabnine Medium

Any claim that any user submission made by you has caused damage to a third party

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

Walmart Medium

you agree to cooperate with Walmart if and as requested by Walmart in the defense and settlement of such matter.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you agree to indemnify, defend and hold us harmless from and against any claims, losses or costs (including reasonable attorneys' fees) arising from your provision of a phone number that is not your own or your violation of applicable state and federal laws.

Excerpt from Progressive's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Progressive Terms of Use
Entity
Progressive
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072087
Document ID
CA-D-00598
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
93bf237616c8eb80697a1b13366e4ad0aed47b204cf454a8dae7664c1876b3ce
Analysis generated
July 12, 2026 15:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Progressive
Document: Progressive Terms of Use
Record ID: CA-P-072087
Captured: 2026-07-12 15:23:52 UTC
SHA-256: 93bf237616c8eb80…
URL: https://conductatlas.com/platform/progressive/progressive-terms-of-use/provision/CA-P-072087/user-indemnification-for-wrong-phone-number-provision/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Progressive's User Indemnification for Wrong Phone Number Provision clause do?

This indemnification obligation shifts financial and legal exposure—including attorneys' fees—from Progressive to the user for two specific categories of conduct.

How does this clause affect you?

The reader is financially responsible for defending Progressive and covering its losses and costs, including reasonable attorneys' fees, if claims arise from the reader providing a phone number that is not their own or violating applicable state and federal laws.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Progressive?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Progressive.