This analysis describes what Progressive's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This indemnification obligation shifts financial and legal exposure—including attorneys' fees—from Progressive to the user for two specific categories of conduct.
The reader is financially responsible for defending Progressive and covering its losses and costs, including reasonable attorneys' fees, if claims arise from the reader providing a phone number that is not their own or violating applicable state and federal laws.
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Any claim that any user submission made by you has caused damage to a third party
You agree to indemnify, defend, and hold harmless Upwork, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses...arising from: (i) your use of Upwork Now in violation of this Beta Addendum or applicable law...
Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...
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"you agree to indemnify, defend and hold us harmless from and against any claims, losses or costs (including reasonable attorneys' fees) arising from your provision of a phone number that is not your own or your violation of applicable state and federal laws.— Excerpt from Progressive's Progressive Terms of Use
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This indemnification obligation shifts financial and legal exposure—including attorneys' fees—from Progressive to the user for two specific categories of conduct.
The reader is financially responsible for defending Progressive and covering its losses and costs, including reasonable attorneys' fees, if claims arise from the reader providing a phone number that is not their own or violating applicable state and federal laws.
ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.
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