Poe · Poe Privacy Policy · View original document ↗

User Rights: Access, Deletion, and Correction

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Depending on your location, you may have the right to ask Poe to show you, correct, or delete the personal data it holds about you, and you can make these requests by emailing privacy@poe.com.

This analysis describes what Poe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy grants data rights on a jurisdiction-dependent basis, meaning the availability and scope of rights (such as GDPR erasure rights or CCPA deletion rights) depend on where the user lives; users outside covered jurisdictions may have fewer or no enforceable rights under this policy.

Consumer impact (what this means for users)

Users in the EU, UK, California, and other covered jurisdictions can request access to, correction of, or deletion of their personal data by contacting privacy@poe.com; users in other locations may have limited rights under this policy depending on applicable local law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Send an email to privacy@poe.com stating your request to access, correct, or delete your personal data. Include enough information to identify your account. Poe states it will respond within the timeframe required by applicable law.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of information we hold about you. To exercise these rights, please contact us at privacy@poe.com. We will respond to your request within the timeframe required by applicable law.

— Excerpt from Poe's Poe Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: This provision engages GDPR Articles 15 (access), 16 (rectification), 17 (erasure), CCPA Sections 1798.100 and 1798.105, and UK GDPR equivalents. The response timeline is described as complying with 'applicable law,' which under GDPR is one month (extendable to three months) and under CCPA is 45 days (extendable by a further 45 days). The policy does not specify how identity verification is handled for data subject requests, which is an operational compliance requirement. 2) GOVERNANCE EXPOSURE: Medium. The rights framework is disclosed at a high level, consistent with common industry practice, but the absence of specific response timelines and identity verification procedures in the visible policy text creates operational ambiguity. 3) JURISDICTION FLAGS: EU/EEA and UK users have the most comprehensive rights under GDPR and UK GDPR. California residents have rights under CCPA/CPRA. Virginia, Colorado, Connecticut, and Texas residents have rights under their respective state privacy laws. Users outside these jurisdictions may have limited rights under this policy. 4) CONTRACT AND VENDOR IMPLICATIONS: The ability to fulfill deletion and access requests may be limited for data already transmitted to third-party AI model providers, as noted elsewhere in the policy. Enterprise customers should assess whether Poe's data subject request procedures meet their own obligations as data controllers. 5) COMPLIANCE CONSIDERATIONS: The identity verification procedure for data subject requests should be documented and tested for compliance with GDPR and CCPA requirements. A process should be established to coordinate deletion requests with third-party AI model providers where user data has been transmitted to those parties. Response time tracking should be implemented to ensure compliance with applicable statutory deadlines.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    State Attorneys General enforce state privacy laws including CCPA/CPRA in California and equivalent statutes in other states, covering the data rights described in this provision.
    File a complaint →

Provision details

Document information
Document
Poe Privacy Policy
Entity
Poe
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011831
Document ID
CA-D-00797
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
69208c7821fb6588265b1c668a07ba65984adf3878bf765983f54ca46eb4acf1
Analysis generated
May 12, 2026 15:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Poe
Document: Poe Privacy Policy
Record ID: CA-P-011831
Captured: 2026-05-12 15:27:12 UTC
SHA-256: 69208c7821fb6588…
URL: https://conductatlas.com/platform/poe/poe-privacy-policy/user-rights-access-deletion-and-correction/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Poe's User Rights: Access, Deletion, and Correction clause do?

The policy grants data rights on a jurisdiction-dependent basis, meaning the availability and scope of rights (such as GDPR erasure rights or CCPA deletion rights) depend on where the user lives; users outside covered jurisdictions may have fewer or no enforceable rights under this policy.

How does this clause affect you?

Users in the EU, UK, California, and other covered jurisdictions can request access to, correction of, or deletion of their personal data by contacting privacy@poe.com; users in other locations may have limited rights under this policy depending on applicable local law.

Is ConductAtlas affiliated with Poe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Poe.