Poe · Poe Privacy Policy · View original document ↗

Data Collection: Account, Usage, and Device Information

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Poe collects your email address, phone number, the content of your messages, which bots you use, and technical information about your device and internet connection when you use the service.

This analysis describes what Poe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy discloses collection of message content alongside device identifiers and usage patterns, which together create a detailed profile of user behavior and communication that may be used for service improvement, analytics, or other stated purposes.

Consumer impact (what this means for users)

The terms authorize collection of email addresses, phone numbers, IP addresses, browser type, operating system, device identifiers, referring URLs, and records of bot interactions and messages, constituting a broad dataset of both account and behavioral information.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Contact privacy@poe.com to request a copy of the personal data Poe holds about you, including account information, usage records, and device data.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect information you provide directly to us, such as when you create an account, including your email address and phone number. We also collect information about how you use Poe, including the bots you interact with, the messages you send, and other features you use. We collect device and log information such as IP address, browser type, operating system, referring URLs, and device identifiers.

— Excerpt from Poe's Poe Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: This data collection scope implicates GDPR Article 5 (data minimization and purpose limitation), CCPA Section 1798.100 (right to know categories of personal information collected), and FTC Act standards for transparent data collection. Collection of device identifiers and IP addresses may additionally engage the EU ePrivacy Directive where applicable to cookie or similar tracking technologies. 2) GOVERNANCE EXPOSURE: Medium. The collection categories are broadly consistent with those disclosed by comparable consumer technology platforms. The inclusion of message content as a collected data category is operationally significant given the potentially sensitive nature of AI chat interactions. 3) JURISDICTION FLAGS: EU/EEA and UK users are entitled under GDPR and UK GDPR to clear specification of the lawful basis for each processing activity. California residents under CCPA and CPRA have rights to know, delete, and opt out of sale or sharing. Illinois users should note that if Poe collects biometric identifiers, BIPA could apply, though this is not indicated in the accessible policy text. 4) CONTRACT AND VENDOR IMPLICATIONS: Data processing agreements with analytics and service provider vendors receiving this data should be reviewed. Device identifier collection used for advertising purposes may engage additional consent requirements under GDPR and Apple/Google platform policies. 5) COMPLIANCE CONSIDERATIONS: A data inventory mapping each collection category to its stated purpose and legal basis should be maintained. Retention schedules for message content, device data, and usage logs should be documented and reviewed for consistency with stated purposes and applicable regulatory minimums.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over consumer data collection and disclosure practices under the FTC Act, including the adequacy of notice provided to consumers about data categories collected.
    File a complaint →

Provision details

Document information
Document
Poe Privacy Policy
Entity
Poe
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011828
Document ID
CA-D-00797
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
69208c7821fb6588265b1c668a07ba65984adf3878bf765983f54ca46eb4acf1
Analysis generated
May 12, 2026 15:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Poe
Document: Poe Privacy Policy
Record ID: CA-P-011828
Captured: 2026-05-12 15:27:12 UTC
SHA-256: 69208c7821fb6588…
URL: https://conductatlas.com/platform/poe/poe-privacy-policy/data-collection-account-usage-and-device-information/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Poe's Data Collection: Account, Usage, and Device Information clause do?

The policy discloses collection of message content alongside device identifiers and usage patterns, which together create a detailed profile of user behavior and communication that may be used for service improvement, analytics, or other stated purposes.

How does this clause affect you?

The terms authorize collection of email addresses, phone numbers, IP addresses, browser type, operating system, device identifiers, referring URLs, and records of bot interactions and messages, constituting a broad dataset of both account and behavioral information.

Is ConductAtlas affiliated with Poe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Poe.