Plaid · Plaid Terms of Use · View original document ↗

Broad Limitation of Liability

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This analysis describes what Plaid's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The exclusion and cap establish defined boundaries on recoverable damages in disputes, which structures the risk allocation between Plaid and users under the agreement. The cap's specification means recovery is restricted to a defined monetary threshold regardless of actual harm claimed.

Consumer impact (what this means for users)

Users accept that claims against Plaid are subject to a liability cap, meaning damages recovered cannot exceed the greater of prior 12-month payments or $100, and certain categories of damages are categorically excluded from recovery. This provision applies to all claims arising from or related to the terms or services.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

Hulu Medium

You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PLAID, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLAID'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO PLAID IN THE PAST TWELVE MONTHS OR (B) ONE HUNDRED DOLLARS ($100).

— Excerpt from Plaid's Plaid Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Plaid Terms of Use
Entity
Plaid
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-004862
Document ID
CA-D-00535
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
46f21c2f172027b217f13228d920b9779c4efb29a5533b2408125baf80cbcec7
Analysis generated
May 7, 2026 09:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Plaid
Document: Plaid Terms of Use
Record ID: CA-P-004862
Captured: 2026-05-07 09:31:54 UTC
SHA-256: 46f21c2f172027b2…
URL: https://conductatlas.com/platform/plaid/plaid-terms-of-use/broad-limitation-of-liability/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Plaid's Broad Limitation of Liability clause do?

The exclusion and cap establish defined boundaries on recoverable damages in disputes, which structures the risk allocation between Plaid and users under the agreement. The cap's specification means recovery is restricted to a defined monetary threshold regardless of actual harm claimed.

How does this clause affect you?

Users accept that claims against Plaid are subject to a liability cap, meaning damages recovered cannot exceed the greater of prior 12-month payments or $100, and certain categories of damages are categorically excluded from recovery. This provision applies to all claims arising from or related to the terms or services.

Is ConductAtlas affiliated with Plaid?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Plaid.