Provision record
Pinecone · Pinecone Terms of Service · View original document ↗

Exclusion of Indirect and Consequential Damages

Medium confidence Common · 281 of 343 platforms

Key Facts · in the document’s own words

What does Pinecone exclude its liability for?
“IN NO EVENT SHALL PINECONE (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL...DAMAGES...”
Version CA-V-002497, captured May 12, 2026 · live source ↗
Our reading, not the document’s words
Pinecone excludes its liability and that of its suppliers to users or any third party for lost profits, lost data, costs of procurement of substitute products, and any indirect or consequential damages.
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This exclusion eliminates recovery for the categories of harm most commonly resulting from service failures, including data loss and business disruption, for both users and third parties.

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Interpretive note: The excerpt is truncated with an ellipsis after 'CONSEQUENTIAL', suggesting additional damage categories or conditions may be present in the full clause that are not captured here.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users cannot recover from Pinecone or its suppliers for lost profits, lost data, costs to replace the service, or indirect or consequential damages.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Kling AI

We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.

Credit Karma

Credit Karma makes no guarantees to you on credit improvement or performance.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT SHALL PINECONE (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL...DAMAGES...

Excerpt from Pinecone's Terms of Service

Provision details

Document information
Document
Pinecone Terms of Service
Entity
Pinecone
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-002497, captured May 12, 2026
Record ID
CA-P-061665
Document ID
CA-D-000802
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002497)
f24797906b2d0d2431d3742d157918d3240ffb621ac6e52ad21e5aee28b6ec58
Analysis generated
May 12, 2026 15:38 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002497, captured May 12, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Pinecone
Document: Pinecone Terms of Service
Record ID: CA-P-061665
Version: CA-V-002497
Captured: 2026-05-12 05:57:48 UTC
SHA-256: f24797906b2d0d24…
URL: https://conductatlas.com/platform/pinecone/pinecone-terms-of-service/provision/CA-P-061665/exclusion-of-indirect-and-consequential-damages/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Pinecone's Exclusion of Indirect and Consequential Damages clause do?

This exclusion eliminates recovery for the categories of harm most commonly resulting from service failures, including data loss and business disruption, for both users and third parties.

How does this clause affect you?

Users cannot recover from Pinecone or its suppliers for lost profits, lost data, costs to replace the service, or indirect or consequential damages.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.