This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
By making termination of specific Service subscriptions the sole and exclusive remedy, this clause bars the Customer from seeking damages or other relief for an unresolved Subprocessor dispute.
If Pinecone cannot resolve your objection to a Subprocessor within 14 days, you can only terminate the relevant Service subscriptions—you cannot pursue any other remedy.
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If you believe we have taken action against your content or account in a way that does not comply with these Terms, you have the right to bring a claim for breach of contract under UK law.
All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by the Company or you.
If you do not agree to the amendment, you may close your Account and cancel your Subscription with effect from the date of the change in these Terms by providing written notice to us.
"If the Parties are unable to achieve resolution within 14 days of the applicable Objection Notice, Customer, as its sole and exclusive remedy, may terminate its Service subscriptions with respect to those aspects of Services...Excerpt from Pinecone's Data Processing Addendum
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By making termination of specific Service subscriptions the sole and exclusive remedy, this clause bars the Customer from seeking damages or other relief for an unresolved Subprocessor dispute.
If Pinecone cannot resolve your objection to a Subprocessor within 14 days, you can only terminate the relevant Service subscriptions—you cannot pursue any other remedy.
ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.
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