“If the Parties are unable to achieve resolution within 14 days of the applicable Objection Notice, Customer, as its sole and exclusive remedy, may terminate its Service subscriptions with respect to those aspects of Services...”
This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
By making termination of specific Service subscriptions the sole and exclusive remedy, this clause bars the Customer from seeking damages or other relief for an unresolved Subprocessor dispute.
If Pinecone cannot resolve your objection to a Subprocessor within 14 days, you can only terminate the relevant Service subscriptions—you cannot pursue any other remedy.
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Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.
even if you opt out of receiving marketing-related communications from us, we retain the right to communicate with you about the Services you receive (like support and important legal notices)
Upon termination of these Terms of Service, any provision which, by its nature or express terms should survive, will survive such termination or expiration, including, but not limited to, Sections 7-10, and 14-20.
"If the Parties are unable to achieve resolution within 14 days of the applicable Objection Notice, Customer, as its sole and exclusive remedy, may terminate its Service subscriptions with respect to those aspects of Services...Excerpt from Pinecone's Data Processing Addendum
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By making termination of specific Service subscriptions the sole and exclusive remedy, this clause bars the Customer from seeking damages or other relief for an unresolved Subprocessor dispute.
If Pinecone cannot resolve your objection to a Subprocessor within 14 days, you can only terminate the relevant Service subscriptions—you cannot pursue any other remedy.
ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.
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