This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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If your reservation via the App is rejected after your request, you'll receive the applicable refund assuming your payment method was actually charged.
For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
"If we cancel an order after you have already been billed, then we will refund the billed amount.Excerpt from Perplexity AI's Perplexity Terms of Service
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The clause states: “If we cancel an order after you have already been billed, then we will refund the billed amount.”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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