This provision requires Customer to indemnify, defend, and hold harmless Perplexity and its affiliates against third-party claims arising from Customer's misuse of the Services, Customer Content, or Customer's gross negligence or willful misconduct, including attorneys' fees.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause creates a financial indemnification obligation for Customer organizations that extends to third-party claims arising from Customer Content and agreement violations, which enterprise legal teams should assess alongside their own indemnification risk management and insurance coverage.
The updated terms now apply to multiple Perplexity enterprise products (not just Enterprise Pro and Max), and Perplexity reserves the right to add, remove, or modify which services are covered at its sole discretion, with continued use constituting acceptance. The terms introduce automatic data sharing with third-party marketing partners for advertising purposes, though Perplexity states it does not share Customer Content. New provisions govern usage-based billing and seat count changes, including immediate effectiveness of seat increases with prorated charges and seat decreases taking effect at renewal without refund. You can review product-specific terms for Comet and Agentic services, and you may request cessation of Perplexity Controlled Information use if it conflicts with applicable data privacy laws.
View change record →Under this provision, Customer organizations are contractually required to defend and indemnify Perplexity against third-party claims attributable to Customer's use of the Services in violation of the agreement, Customer Content submitted to the Services, or Customer's gross negligence or willful misconduct.
Cross-platform context
See how other platforms handle Customer Indemnification Obligation and similar clauses.
Compare across platforms →"Customer agrees to indemnify, defend and hold harmless Perplexity, its affiliates and licensors, and its and their directors, officers, employees, or agents, successors and assigns, from and against any liabilities, damages, interest, losses, costs, expenses (including reasonable attorneys' fees) to the extent arising out of a third-party claim related to (i) Customer's use of the Services in violation of this Agreement; (ii) Customer Content; and/or (iii) Customer's gross negligence or willful misconduct.Excerpt from Perplexity AI's Perplexity Enterprise Terms
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This clause creates a financial indemnification obligation for Customer organizations that extends to third-party claims arising from Customer Content and agreement violations, which enterprise legal teams should assess alongside their own indemnification risk management and insurance coverage.
Under this provision, Customer organizations are contractually required to defend and indemnify Perplexity against third-party claims attributable to Customer's use of the Services in violation of the agreement, Customer Content submitted to the Services, or Customer's gross negligence or willful misconduct.
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