Provision record
Perplexity AI · Perplexity Enterprise Terms · View original document ↗

Customer Must Notify Perplexity of Unauthorized Access

Medium severity Explicit document language Common · 262 of 352 platforms
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

High Aug 14, 2026

The updated terms now apply to multiple Perplexity enterprise products (not just Enterprise Pro and Max), and Perplexity reserves the right to add, remove, or modify which services are covered at its sole discretion, with continued use constituting acceptance. The terms introduce automatic data sharing with third-party marketing partners for advertising purposes, though Perplexity states it does not share Customer Content. New provisions govern usage-based billing and seat count changes, including immediate effectiveness of seat increases with prorated charges and seat decreases taking effect at renewal without refund. You can review product-specific terms for Comet and Agentic services, and you may request cessation of Perplexity Controlled Information use if it conflicts with applicable data privacy laws.

View change record →

How other platforms handle this

Disney+ Medium

You agree to immediately notify us of any unauthorized access to your account.

Twitch Medium

if your authorization from that user expires or is revoked, you will immediately stop accessing or acting under that user's account.

Pinterest Medium

Please notify us immediately of any unauthorized access to your account or any other breach of security.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer shall promptly notify Perplexity if Customer becomes aware of any unauthorized access to, or use of, an Authorized User's account.

Excerpt from Perplexity AI's Perplexity Enterprise Terms

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Perplexity Enterprise Terms
Entity
Perplexity AI
Date stated by the document
Aug. 3, 2026
As printed in Perplexity AI’s text (version CA-V-006632), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-006632, captured Sept. 11, 2026
Record ID
CA-P-064803
Document ID
CA-D-000762
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006632)
7f8f8c40d8b7d1181289f42c48e0ef4ee5fcb2b3b83610d48e754c35fa5ac5a8
Analysis generated
May 20, 2026 20:11 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006632 (checked Oct. 5, 2026)
Citation Record
Entity: Perplexity AI
Document: Perplexity Enterprise Terms
Record ID: CA-P-064803
Version: CA-V-006632
Captured: 2026-09-11 00:22:10 UTC
SHA-256: 7f8f8c40d8b7d118…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-enterprise-terms/provision/CA-P-064803/customer-must-notify-perplexity-of-unauthorized-access/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Customer Must Notify Perplexity of Unauthorized Access clause do?

The clause states: “Customer shall promptly notify Perplexity if Customer becomes aware of any unauthorized access to, or use of, an Authorized User's account.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 262 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.