Provision record
Perplexity AI · Perplexity Enterprise Terms · View original document ↗

Customer Indemnification for Agreement Violations

High confidence Common · 225 of 343 platforms

Key Facts · in the document’s own words

From what must Customer indemnify, defend, and hold harmless Perplexity?
“Customer agrees to indemnify, defend and hold harmless Perplexity...from and against any liabilities...arising out of a third-party claim related to (i) Customer's use of the Services in violation of this Agreement; (ii) Customer Content; and/or (iii) Customer's gross negligence or willful misconduct.”
Version CA-V-006632, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Perplexity AI requires Customer to indemnify, defend, and hold harmless Perplexity from liabilities arising out of third-party claims related to Customer's use of the Services in violation of the agreement, Customer Content, or Customer's gross negligence or willful misconduct.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Customers bear the financial and legal burden of defending Perplexity AI against third-party claims that originate from the customer's own conduct, content, or misconduct.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If a third party brings a claim against Perplexity AI arising from your use of the Services in violation of the agreement, your content, or your gross negligence or willful misconduct, you are required to indemnify and defend Perplexity AI.

How other platforms handle this

Smartsheet

Smartsheet has no obligation or liability under this Section 7.1 to the extent any Claim Against Customer arises from...Smartsheet's compliance with designs, specifications, or instructions provided in writing by Customer if such infringement would not have occurred but for such designs, specificati...

Heap

Customer's failure to use any enhancements, modifications, or updates to the CS Service that have been provided by Contentsquare

PlanetScale

Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer agrees to indemnify, defend and hold harmless Perplexity...from and against any liabilities...arising out of a third-party claim related to (i) Customer's use of the Services in violation of this Agreement; (ii) Customer Content; and/or (iii) Customer's gross negligence or willful misconduct.

Excerpt from Perplexity AI's Perplexity Enterprise Terms

Provision details

Document information
Document
Perplexity Enterprise Terms
Entity
Perplexity AI
Date stated by the document
Aug. 3, 2026
As printed in Perplexity AI’s text (version CA-V-006632), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-006632, captured Sept. 11, 2026
Record ID
CA-P-064866
Document ID
CA-D-000762
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006632)
7f8f8c40d8b7d1181289f42c48e0ef4ee5fcb2b3b83610d48e754c35fa5ac5a8
Analysis generated
May 20, 2026 20:11 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006632, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Perplexity AI
Document: Perplexity Enterprise Terms
Record ID: CA-P-064866
Version: CA-V-006632
Captured: 2026-09-11 00:22:10 UTC
SHA-256: 7f8f8c40d8b7d118…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-enterprise-terms/provision/CA-P-064866/customer-indemnification-for-agreement-violations/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Perplexity AI's Customer Indemnification for Agreement Violations clause do?

Customers bear the financial and legal burden of defending Perplexity AI against third-party claims that originate from the customer's own conduct, content, or misconduct.

How does this clause affect you?

If a third party brings a claim against Perplexity AI arising from your use of the Services in violation of the agreement, your content, or your gross negligence or willful misconduct, you are required to indemnify and defend Perplexity AI.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 225 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.