Provision record
Perplexity AI · Perplexity Enterprise Terms · View original document ↗

Customer Indemnification for Agreement Violations

High severity High confidence Explicitdocumentlanguage Common · 233 of 352 platforms

Key Facts

From what must Customer indemnify, defend, and hold harmless Perplexity?
Perplexity AI requires Customer to indemnify, defend, and hold harmless Perplexity from liabilities arising out of third-party claims related to Customer's use of the Services in violation of the agreement, Customer Content, or Customer's gross negligence or willful misconduct.
What does Perplexity AI require Customer to indemnify, defend, and hold harmless Perplexity from?
Perplexity AI requires Customer to indemnify, defend, and hold harmless Perplexity from liabilities arising out of third-party claims related to Customer's use of the Services in violation of the agreement, Customer Content, or Customer's gross negligence or willful misconduct.
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Recent governance activity Perplexity AI recorded 11 documented changes in the last 30 days.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers bear the financial and legal burden of defending Perplexity AI against third-party claims that originate from the customer's own conduct, content, or misconduct.

Consumer impact (what this means for users)

If a third party brings a claim against Perplexity AI arising from your use of the Services in violation of the agreement, your content, or your gross negligence or willful misconduct, you are required to indemnify and defend Perplexity AI.

How other platforms handle this

Runway Medium

You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to the Services.

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer agrees to indemnify, defend and hold harmless Perplexity...from and against any liabilities...arising out of a third-party claim related to (i) Customer's use of the Services in violation of this Agreement; (ii) Customer Content; and/or (iii) Customer's gross negligence or willful misconduct.

Excerpt from Perplexity AI's Perplexity Enterprise Terms

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Perplexity Enterprise Terms
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-064866
Document ID
CA-D-00762
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
90d78755a560827aa84430cfbf0802e8b6736b234f7f6d7a613e330d33540f0f
Analysis generated
May 20, 2026 20:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Enterprise Terms
Record ID: CA-P-064866
Captured: 2026-05-20 20:11:39 UTC
SHA-256: 90d78755a560827a…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-enterprise-terms/provision/CA-P-064866/customer-indemnification-for-agreement-violations/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Perplexity AI's Customer Indemnification for Agreement Violations clause do?

Customers bear the financial and legal burden of defending Perplexity AI against third-party claims that originate from the customer's own conduct, content, or misconduct.

How does this clause affect you?

If a third party brings a claim against Perplexity AI arising from your use of the Services in violation of the agreement, your content, or your gross negligence or willful misconduct, you are required to indemnify and defend Perplexity AI.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.