Perplexity AI · Perplexity Enterprise Terms · View original document ↗

Confidentiality Obligations

Medium severity Low confidence Inferredfromcontext Rare · 1 of 343 platforms
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Document Record

What it is

The agreement establishes mutual or one-way confidentiality obligations governing the treatment of proprietary business information exchanged between Perplexity and enterprise customers, including restrictions on disclosure and use of confidential information.

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision governs how enterprise customers' proprietary business information submitted through or in connection with the platform is treated, which is operationally significant for organizations deploying the service in contexts involving trade secrets, client data, or sensitive business information.

Interpretive note: The exact confidentiality provision language was not available in the truncated document; this description reflects standard enterprise SaaS confidentiality provision structures.

Consumer impact (what this means for users)

Under this clause, enterprise customers should assess what categories of information they submit through the Perplexity platform and whether the confidentiality protections in the agreement are sufficient for their organization's risk tolerance and contractual obligations to their own clients.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Strava Medium

We may display advertisements on our Services and those advertisements may be targeted to your interests based on your personal information. We may share your personal information with advertising partners for interest-based advertising purposes. You may opt out of interest-based advertising by visi...

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: Confidentiality provisions in enterprise AI agreements interact with trade secret law (Defend Trade Secrets Act in the US, national equivalents in the EU), sector-specific confidentiality requirements (attorney-client privilege, financial data confidentiality under Regulation SP, HIPAA for health data), and GDPR where personal data is embedded in confidential submissions. The adequacy of confidentiality protections is assessed under contract law and applicable trade secret statutes. 2) GOVERNANCE EXPOSURE: Medium. Organizations that submit client data, proprietary algorithms, internal research, or legally privileged information through enterprise AI prompts face exposure if confidentiality protections do not adequately restrict Perplexity's use of that information for platform improvement or other purposes. The distinction between confidentiality obligations and data processing restrictions should be evaluated separately. 3) JURISDICTION FLAGS: EU-based enterprise customers should evaluate confidentiality provisions in conjunction with GDPR data processing obligations; the two frameworks address overlapping but legally distinct concerns. Regulated industries such as legal, financial services, and healthcare face heightened exposure where confidentiality obligations conflict with or supplement sector-specific rules. 4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm whether confidentiality obligations survive termination of the agreement, what the permitted purposes for use of confidential information are, and whether exceptions for legal disclosure or regulatory requirements are appropriately scoped. The interaction between confidentiality provisions and any data training or model improvement clauses should be assessed. 5) COMPLIANCE CONSIDERATIONS: Legal teams should document what categories of confidential or sensitive information employees are permitted to submit through the platform and implement internal guidance to prevent inadvertent disclosure of legally privileged, regulated, or client-confidential information.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over trade secret and data protection practices relevant to confidential business information handled by AI platform providers
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Perplexity Enterprise Terms
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012335
Document ID
CA-D-00762
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
977e28b42c49574ff220c6ba21b55bf18a07e668f9b107ac1d8f952c5f378168
Analysis generated
May 20, 2026 20:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Enterprise Terms
Record ID: CA-P-012335
Captured: 2026-05-20 20:11:39 UTC
SHA-256: 977e28b42c49574f…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-enterprise-terms/confidentiality-obligations/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Confidentiality Obligations clause do?

This provision governs how enterprise customers' proprietary business information submitted through or in connection with the platform is treated, which is operationally significant for organizations deploying the service in contexts involving trade secrets, client data, or sensitive business information.

How does this clause affect you?

Under this clause, enterprise customers should assess what categories of information they submit through the Perplexity platform and whether the confidentiality protections in the agreement are sufficient for their organization's risk tolerance and contractual obligations to their own clients.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.