This provision caps Perplexity's total financial liability to Customer at fees paid in the 12 months preceding the triggering event and excludes consequential, incidental, and indirect damages, with carve-outs for willful misconduct, certain AUP and third-party breaches, and indemnification obligations.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes a quantifiable ceiling on Perplexity's financial exposure and excludes lost profits or business losses, which compliance and procurement teams should evaluate against the operational risk profile of deploying AI services in enterprise workflows.
Interpretive note: Enforceability of the consequential damages exclusion and aggregate liability cap may vary by jurisdiction, particularly in EU member states where mandatory consumer or data protection protections may limit contractual liability limitations.
The updated terms now apply to multiple Perplexity enterprise products (not just Enterprise Pro and Max), and Perplexity reserves the right to add, remove, or modify which services are covered at its sole discretion, with continued use constituting acceptance. The terms introduce automatic data sharing with third-party marketing partners for advertising purposes, though Perplexity states it does not share Customer Content. New provisions govern usage-based billing and seat count changes, including immediate effectiveness of seat increases with prorated charges and seat decreases taking effect at renewal without refund. You can review product-specific terms for Comet and Agentic services, and you may request cessation of Perplexity Controlled Information use if it conflicts with applicable data privacy laws.
View change record →Carve-outs added for willful misconduct and specific breach sections, and cap structure removed in favor of broader mutual liability language.
View full change record →Under these terms, Customer organizations are contractually limited in the damages recoverable from Perplexity to fees paid in the prior 12 months, and indirect or consequential losses including lost profits are excluded from recoverable damages except in specified circumstances including willful misconduct.
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"EXCEPT IN CASE OF WILLFUL MISCONDUCT, BREACHES OF SECTION 1.4, 1.5 OR 1.6, OR INDEMNIFICATION OBLIGATIONS UNDER SECTION 8, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, (I) IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER INDIRECT DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS OR BUSINESS, REGARDLESS OF THE FORESEEABILITY OR ANY NOTICE OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY; AND (II) THE TOTAL AGGREGATE LIABILITY OF PERPLEXITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO PERPLEXITY UNDER THIS AGREEMENT IN THE 12 MONTHS PRIOR TO THE FIRST DATE OF THE EVENT OR CIRCUMSTANCE GIVING RISE TO THE LIABILITY, REGARDLESS OF THE THEORY OF LIABILITY.Excerpt from Perplexity AI's Perplexity Enterprise Terms
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This clause establishes a quantifiable ceiling on Perplexity's financial exposure and excludes lost profits or business losses, which compliance and procurement teams should evaluate against the operational risk profile of deploying AI services in enterprise workflows.
Under these terms, Customer organizations are contractually limited in the damages recoverable from Perplexity to fees paid in the prior 12 months, and indirect or consequential losses including lost profits are excluded from recoverable damages except in specified circumstances including willful misconduct.
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