This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The notice requirement gives Customers an advance window to review and potentially object to new non-Model-Provider subcontractors before the change takes effect.
Interpretive note: The excerpt is truncated and does not show whether there are further conditions or customer objection rights attached to this notice requirement; those may exist elsewhere in the agreement.
Business customers using Perplexity services are now governed by an updated DPA with two material operational changes. First, subprocessor disclosures have shifted from a static document attachment (Annex 2) to a live online list maintained at https://trust.perplexity.ai/subprocessors, with notifications of changes coming through in-product notification or email rather than through formal amendment. Second, certain Perplexity services (specifically Embeddings API and Perplexity Search) now operate under product-specific data postures and terms that control over the main DPA, meaning the data handling for those services may differ from the baseline agreement. Business customers should review the Trust Center list regularly and check for in-product notifications regarding subprocessor changes, as the updated terms no longer require static amendment cycles.
View change record →Customers are entitled to receive written notice at least ten business days before Perplexity AI adds or replaces a non-Model-Provider subcontractor.
How other platforms handle this
DeepL will submit the modified Terms and Conditions in text form to the Customer at least eight (8) weeks before they are planned to come into force.
Changes will be effective 10 days following posting the updated Policy on the Website.
These terms may change from time to time. Notice of material changes will be posted on this page with an updated effective date...however, you are responsible for regularly checking this page for any changes.
"If Perplexity appoints a new subcontractor or intends to make any changes concerning the addition or replacement of any subcontractor that is not a Model Provider ... it shall provide Customer with ten business days' prior written notice (email sufficient)Excerpt from Perplexity AI's Perplexity Data Processing Addendum
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The notice requirement gives Customers an advance window to review and potentially object to new non-Model-Provider subcontractors before the change takes effect.
Customers are entitled to receive written notice at least ten business days before Perplexity AI adds or replaces a non-Model-Provider subcontractor.
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