This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Designating termination and fee refund as the sole remedy explicitly forecloses any other legal or contractual recourse a Customer might otherwise pursue in connection with an unresolved subcontractor objection.
Customers whose subcontractor objection cannot be resolved are limited to terminating the Agreement and recovering unused prepaid Fees; no additional remedies are available under this clause.
How other platforms handle this
In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.
if Buyer does not pick up the purchased Item within five (5) days from the date the purchased Item is made available for pickup, then Seller will ship the purchased Item to Buyer's address...and Buyer will not receive a refund
Calendly shall promptly refund you with a pro-rated portion of any prepaid, unused Fees for the terminated portion of the Subscription Term.
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"If despite those good faith discussions, a resolution cannot be found, then Customer (as its sole remedy) may terminate the Agreement, and receive a refund of any unused prepaid Fees (as defined in the Agreement).— Excerpt from Perplexity AI's Perplexity Data Processing Addendum
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Designating termination and fee refund as the sole remedy explicitly forecloses any other legal or contractual recourse a Customer might otherwise pursue in connection with an unresolved subcontractor objection.
Customers whose subcontractor objection cannot be resolved are limited to terminating the Agreement and recovering unused prepaid Fees; no additional remedies are available under this clause.
ConductAtlas has identified this type of provision across 180 platforms. See the full comparison.
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