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Perplexity is required to delete or return all Personal Data within 30 days of service termination, with notification required if legal retention obligations apply.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a 30-day post-termination deletion or return obligation, a standard data lifecycle management control that enables Customer compliance with data minimization and retention obligations under GDPR and applicable US state privacy laws.
Previous version had empty excerpt but same provision name; current version now includes specific 30-day deletion timeline and legal retention exception with explicit notification requirement.
View full change record →The agreement requires Perplexity to delete or return all Customer Personal Data within 30 days of service termination, and to notify Customer if any legal retention obligation extends that period.
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"Perplexity shall delete (or, at Customer's option, return) all Personal Data within thirty days of the end of the provision of the Services to Customer, unless retention of the Personal Data is required by law, in which case, Perplexity shall notify Customer without undue delay of such legal requirement and shall upon the expiration of such retention obligation delete (or, at Customer's option, return) the Personal Data.Excerpt from Perplexity AI's Perplexity Data Processing Addendum
REGULATORY LANDSCAPE: This provision engages GDPR Article 28(3)(g), which requires processor agreements to address deletion or return of data upon termination, and equivalent US state law data retention and deletion requirements. The Irish DPC and applicable US state attorneys general are the relevant enforcement authorities. GOVERNANCE EXPOSURE: Low. The 30-day deletion obligation is consistent with standard DPA provisions and GDPR Article 28 requirements. The notification requirement for legal retention obligations provides additional transparency. JURISDICTION FLAGS: EU/EEA and UK customers should verify that the 30-day period and notification mechanism satisfy their specific retention and deletion obligations. US customers in regulated industries (healthcare, financial services) should assess whether sector-specific retention requirements affect the applicability of this provision. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm that termination procedures include a formal trigger for the 30-day deletion clock and that Perplexity's subcontractors (including Model Providers and Amazon Web Services) are bound by equivalent deletion obligations under their sub-processor agreements. COMPLIANCE CONSIDERATIONS: Legal teams should document the service termination date to track the 30-day deletion obligation and request written confirmation of deletion or return from Perplexity upon completion. Where data return is preferred, teams should specify this in writing prior to or upon termination.
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This provision establishes a 30-day post-termination deletion or return obligation, a standard data lifecycle management control that enables Customer compliance with data minimization and retention obligations under GDPR and applicable US state privacy laws.
The agreement requires Perplexity to delete or return all Customer Personal Data within 30 days of service termination, and to notify Customer if any legal retention obligation extends that period.
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