This analysis describes what Peloton's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If Peloton's service failures or data handling causes significant harm, this clause limits the financial compensation you can pursue to only your recent subscription payments, regardless of the actual harm suffered.
Interpretive note: The exact cap language and carve-outs are inferred from standard Peloton ToS structure due to document truncation; enforceability varies by jurisdiction and claim type.
If Peloton's connected equipment causes a software failure, your workout data is lost, or a service outage disrupts your access, the most you can typically recover under these terms is the amount you paid in the past year, and you cannot claim compensation for broader consequential harms.
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"TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PELOTON, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. IN NO EVENT SHALL PELOTON'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNTS PAID BY YOU TO PELOTON IN THE TWELVE (12) MONTH PERIOD PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY.Excerpt from Peloton's Terms of Service
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If Peloton's service failures or data handling causes significant harm, this clause limits the financial compensation you can pursue to only your recent subscription payments, regardless of the actual harm suffered.
If Peloton's connected equipment causes a software failure, your workout data is lost, or a service outage disrupts your access, the most you can typically recover under these terms is the amount you paid in the past year, and you cannot claim compensation for broader consequential harms.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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