This analysis describes what Peacock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap means that even if Peacock's service failures cause you real financial harm or significant inconvenience, the maximum compensation you could receive through arbitration is limited to a small amount, reducing the practical value of any individual claim.
Interpretive note: Enforceability of the liability cap may depend on jurisdiction and whether applicable state statutes provide minimum consumer remedies that cannot be contractually waived.
Under this provision, users cannot recover consequential or indirect damages from Peacock, and any direct financial recovery is capped at the greater of the past 12 months of payments or $100, regardless of the actual harm experienced.
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"IN NO EVENT WILL PEACOCK, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICE. PEACOCK'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNTS PAID BY YOU FOR THE SERVICE IN THE LAST 12 MONTHS OR $100.Excerpt from Peacock's Terms of Use
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This cap means that even if Peacock's service failures cause you real financial harm or significant inconvenience, the maximum compensation you could receive through arbitration is limited to a small amount, reducing the practical value of any individual claim.
Under this provision, users cannot recover consequential or indirect damages from Peacock, and any direct financial recovery is capped at the greater of the past 12 months of payments or $100, regardless of the actual harm experienced.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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