Peacock · Peacock Terms of Use · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicitdocumentlanguage Common · 226 of 325 platforms
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Document Record

What it is

Peacock's maximum financial responsibility to you for any problem with the service is capped at either the total amount you paid in the last 12 months or $100, whichever is higher. You cannot recover for things like lost data, service outages, or other indirect losses.

This analysis describes what Peacock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause operates to define the scope and ceiling of financial exposure Peacock accepts under the service agreement. By excluding certain categories of damages and establishing a monetary cap tied to user payments, the provision structures the risk allocation between the service provider and users in dispute scenarios.

Interpretive note: Enforceability of the liability cap may depend on jurisdiction and whether applicable state statutes provide minimum consumer remedies that cannot be contractually waived.

Consumer impact (what this means for users)

Under this provision, users cannot recover consequential or indirect damages from Peacock, and any direct financial recovery is capped at the greater of the past 12 months of payments or $100, regardless of the actual harm experienced.

How other platforms handle this

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

DeepSeek Medium

IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...

Perplexity AI Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL PEACOCK, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICE. PEACOCK'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNTS PAID BY YOU FOR THE SERVICE IN THE LAST 12 MONTHS OR $100.

— Excerpt from Peacock's Peacock Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Limitation of liability clauses in consumer agreements are generally enforceable under contract law, but courts in some jurisdictions may decline to enforce them where they are found to be unconscionable or where state consumer protection statutes provide minimum remedies that cannot be contractually waived. The FTC has noted that liability caps that effectively insulate companies from meaningful consumer redress may be examined in the context of broader unfair practice assessments. GOVERNANCE EXPOSURE: Medium. The $100 or prior 12-month payment cap is a standard industry formulation. Its enforceability is generally strong in arbitration proceedings but may face challenge in jurisdictions with consumer protection statutes that preserve minimum statutory damages. The exclusion of consequential and indirect damages is also broadly standard but may interact with jurisdiction-specific remedies. JURISDICTION FLAGS: New Jersey, California, and other states with strong consumer protection statutes may limit the enforceability of liability caps where they conflict with statutory remedies. Where the cap falls below applicable statutory minimum damages, a court or arbitrator may be required to apply the statutory floor rather than the contractual cap. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers or content partners who rely on Peacock's platform for commercial purposes should note that this liability cap applies broadly and would limit recovery for platform failures affecting business operations. Commercial agreements with Peacock should address liability terms separately if higher limits are required. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the $100 floor on the liability cap is sufficient relative to the subscription price tiers offered, as the practical cap may be very low for free-tier users. Review should also consider whether the exclusion of data loss as a recoverable category creates tension with applicable state privacy statutes that provide statutory damages for data breaches.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority to examine whether liability limitations in consumer agreements constitute unfair practices that deny consumers meaningful redress
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Peacock Terms of Use
Entity
Peacock
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-001796
Document ID
CA-D-00386
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7ff078eb02c0e7ad7be3c47a792c891d20c9cef1b941449415f3c62ccd3c33c9
Analysis generated
May 9, 2026 19:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Peacock
Document: Peacock Terms of Use
Record ID: CA-P-001796
Captured: 2026-05-09 19:35:20 UTC
SHA-256: 7ff078eb02c0e7ad…
URL: https://conductatlas.com/platform/peacock/peacock-terms-of-use/limitation-of-liability/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Peacock's Limitation of Liability clause do?

The clause operates to define the scope and ceiling of financial exposure Peacock accepts under the service agreement. By excluding certain categories of damages and establishing a monetary cap tied to user payments, the provision structures the risk allocation between the service provider and users in dispute scenarios.

How does this clause affect you?

Under this provision, users cannot recover consequential or indirect damages from Peacock, and any direct financial recovery is capped at the greater of the past 12 months of payments or $100, regardless of the actual harm experienced.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 226 platforms. See the full comparison.

Is ConductAtlas affiliated with Peacock?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Peacock.