Provision record
Oscar Health · Oscar Health Terms of Use · View original document ↗

AI Technology Disclaimer and User Responsibility for Verification

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Document Record

What it is

The terms disclose that AI-generated outputs may be inaccurate, incomplete, or contain hallucinations, and may not be reviewed by a human before delivery to users. Users are required to independently verify all AI outputs and are prohibited from relying on them without confirmation from a reputable source.

This analysis describes what Oscar Health's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision places responsibility for verifying AI-generated outputs on users and discloses the risk of hallucinations and inaccuracies in AI content. In a health insurance context where AI features may generate health-related information, this disclaimer is operationally significant and interacts with the broader medical information disclaimer in the document.

Consumer impact (what this means for users)

Under this clause, users of Oscar's AI-powered features are responsible for independently verifying any information generated by AI before relying on it, and the agreement states explicitly that AI outputs may contain hallucinations or inaccuracies. The Services disclaim any responsibility for AI output accuracy and prohibit reliance on AI-generated content without independent confirmation.

Cross-platform context

See how other platforms handle AI Technology Disclaimer and User Responsibility for Verification and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
The output of AI Technology may be inaccurate, incomplete, and may not be reviewed by a human before being displayed to you. You are responsible for verifying the accuracy and completeness of any outputs resulting from AI Technology. AI Technology may be subject to additional terms, usage restrictions, access restrictions and age restrictions. YOU UNDERSTAND AND AGREE THAT ANY OUTPUT, CONTENT OR OTHER INFORMATION OBTAINED THROUGH USE OF THE SITE, OR THE SERVICES, SIMILAR TO USE OF OTHER AI TECHNOLOGY, IS SUSCEPTIBLE TO INACCURACIES AND INCOMPLETENESS, INCLUDING HALLUCINATIONS IN SOME INSTANCES. YOU MUST NOT RELY ON FACTUAL ASSERTIONS IN OUTPUT FROM THE SITE OR SERVICES WITHOUT VERIFICATION, AND YOU MUST NOT RELY ON ANY SUCH OUTPUT WITHOUT INDEPENDENT REVIEW AND CONFIRMATION FROM A REPUTABLE SOURCE.

Excerpt from Oscar Health's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • Department Of Health & Human Services, Office For Civil Rights (hhs Ocr)
    Enforces HIPAA Privacy and Security Rules, which protect health information held by healthcare providers, health plans, and their business associates.
    Who can file: Anyone whose HIPAA rights may have been violated by a covered entity (healthcare provider, health plan, or healthcare clearinghouse)
    What you need: Name of the entity, description of the violation, date of the incident, and your contact information. Must file within 180 days of the violation.
    What to expect: HHS OCR investigates and may require the entity to take corrective action. Does not provide individual compensation. Serious violations can result in civil monetary penalties.
    File a complaint →

Provision details

Document information
Document
Oscar Health Terms of Use
Entity
Oscar Health
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074457
Document ID
CA-D-00431
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b343904ebd109b55ea73e7fc5c2049fe33116371ab1554f8f4d5e7ff66e06edf
Analysis generated
July 12, 2026 16:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Oscar Health
Document: Oscar Health Terms of Use
Record ID: CA-P-074457
Captured: 2026-07-12 16:51:48 UTC
SHA-256: b343904ebd109b55…
URL: https://conductatlas.com/platform/oscar-health/oscar-health-terms-of-use/provision/CA-P-074457/ai-technology-disclaimer-and-user-responsibility-for-verification/
Accessed: Sept. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Oscar Health's AI Technology Disclaimer and User Responsibility for Verification clause do?

This provision places responsibility for verifying AI-generated outputs on users and discloses the risk of hallucinations and inaccuracies in AI content. In a health insurance context where AI features may generate health-related information, this disclaimer is operationally significant and interacts with the broader medical information disclaimer in the document.

How does this clause affect you?

Under this clause, users of Oscar's AI-powered features are responsible for independently verifying any information generated by AI before relying on it, and the agreement states explicitly that AI outputs may contain hallucinations or inaccuracies. The Services disclaim any responsibility for AI output accuracy and prohibit reliance on AI-generated content without independent confirmation.

Is ConductAtlas affiliated with Oscar Health?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Oscar Health.