Provision record
Oscar Health · Oscar Health Terms of Use · View original document ↗

Limitation of Liability

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Document Record

What it is

Oscar's liability for any claim arising from the Services is capped at the greater of fees paid in the prior three months or $100.00, and Oscar excludes liability for indirect, consequential, punitive, and incidental damages of any kind. The exclusions apply to the fullest extent permitted by applicable law.

This analysis describes what Oscar Health's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision sets a damages cap of $100.00 or three months of fees paid, whichever is greater, for direct damages, and excludes all indirect and consequential damages. In the context of a health insurance digital platform, this cap applies to claims arising from Service use, subject to applicable law limitations.

Interpretive note: Enforceability of the damages cap and exclusions may vary by state, particularly where applicable law prohibits limitation of liability for certain conduct or categories of harm.

Consumer impact (what this means for users)

Under this clause, users' ability to recover damages from Oscar related to the digital Services is limited to $100.00 or three months of fees paid, whichever is greater, for direct damages, with all indirect, consequential, and punitive damages excluded. Some states do not permit exclusion of certain damages, and the terms acknowledge this limitation.

Cross-platform context

See how other platforms handle Limitation of Liability and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, LICENSORS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), (III) FOR ANY MATTER BEYOND OUR REASONABLE CONTROL OR (IV) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF THE GREATER OF (A) FEES PAID TO US FOR THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS THREE (3) MONTH PERIOD OR (B) $100.00.

Excerpt from Oscar Health's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Oscar Health Terms of Use
Entity
Oscar Health
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074456
Document ID
CA-D-00431
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b343904ebd109b55ea73e7fc5c2049fe33116371ab1554f8f4d5e7ff66e06edf
Analysis generated
July 12, 2026 16:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Oscar Health
Document: Oscar Health Terms of Use
Record ID: CA-P-074456
Captured: 2026-07-12 16:51:48 UTC
SHA-256: b343904ebd109b55…
URL: https://conductatlas.com/platform/oscar-health/oscar-health-terms-of-use/provision/CA-P-074456/limitation-of-liability/
Accessed: Sept. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Oscar Health's Limitation of Liability clause do?

This provision sets a damages cap of $100.00 or three months of fees paid, whichever is greater, for direct damages, and excludes all indirect and consequential damages. In the context of a health insurance digital platform, this cap applies to claims arising from Service use, subject to applicable law limitations.

How does this clause affect you?

Under this clause, users' ability to recover damages from Oscar related to the digital Services is limited to $100.00 or three months of fees paid, whichever is greater, for direct damages, with all indirect, consequential, and punitive damages excluded. Some states do not permit exclusion of certain damages, and the terms acknowledge this limitation.

Is ConductAtlas affiliated with Oscar Health?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Oscar Health.