OpenAI · Terms of Use (ROW) · View original document ↗

Disclaimer of Warranties and Limitation of Liability

High severity Rare · 3 of 343 platforms
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Recent governance activity OpenAI recorded 30 documented changes in the last 30 days.
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The disclaimer and liability cap establish the scope of OpenAI's contractual obligations and financial exposure in breach scenarios. These provisions shape the allocation of risk between the service provider and users by defining what representations are made about service quality and what remedies are available if performance fails.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
Apr 3, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

Users operate under terms that restrict available remedies to specified damages caps rather than consequential or punitive damages, and disclaim specific warranties about service performance or fitness for particular purposes. The liability framework applies to all disputes arising from service use unless otherwise specified in the agreement.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Grammarly Medium

THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GRAMMARLY DOES NOT WARRANT THAT THE SERVICES WILL BE UN...

Replit Medium

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. REPLIT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED...

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Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Terms of Use (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-000061
Document ID
CA-D-00007
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3a064f11bc2cb0f491e5ad76938f2712026c1d020c9f8b50528f8c7b639a4f7f
Analysis generated
March 10, 2026 03:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: Terms of Use (ROW)
Record ID: CA-P-000061
Captured: 2026-03-10 03:31:52 UTC
SHA-256: 3a064f11bc2cb0f4…
URL: https://conductatlas.com/platform/openai/terms-of-use-row/disclaimer-of-warranties-and-limitation-of-liability/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's Disclaimer of Warranties and Limitation of Liability clause do?

The disclaimer and liability cap establish the scope of OpenAI's contractual obligations and financial exposure in breach scenarios. These provisions shape the allocation of risk between the service provider and users by defining what representations are made about service quality and what remedies are available if performance fails.

How does this clause affect you?

Users operate under terms that restrict available remedies to specified damages caps rather than consequential or punitive damages, and disclaim specific warranties about service performance or fitness for particular purposes. The liability framework applies to all disputes arising from service use unless otherwise specified in the agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.