OpenAI · Privacy Policy (ROW) · View original document ↗

Conversation History and Data Retention Controls

Medium severity Unique · 0 of 343 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes a mechanism for users to control whether their conversation data contributes to model training, while also specifying data retention parameters and deletion procedures. This creates operational distinctions in how conversation data is processed based on user-selected settings.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 9, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 343 other provisions on other platforms.

Consumer impact (what this means for users)

Users have the ability to opt out of having new conversations used for model training by disabling chat history, and can manually delete individual conversations from their record. If chat history remains enabled, the terms apply as written regarding use of conversations for model training purposes.

How other platforms handle this

Waze Medium

We retain personal data for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period for each category of personal data depends on the purpose fo...

Midjourney Medium

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our ...

Spotify Medium

Please note there are situations where Spotify is unable to delete your data, for example when: it's still necessary to process the data for the purpose we collected it for; we have an overriding interest in continuing to process the data, for example where we need the data to protect our services f...

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▸ View Original Clause Language DOCUMENT RECORD
"
You can turn off your chat history in ChatGPT. This will prevent new conversations from being used to train our models. Conversations in accounts where chat history is disabled will be retained for 30 days before being permanently deleted. You can also review and delete specific conversations in your history.

— Excerpt from OpenAI's Privacy Policy (ROW)

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Privacy Policy (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-002437
Document ID
CA-D-00006
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f3c083059dff1a3f26f2ce10f0072ca60f38c6921517ae6dd07e528e4bfc7ce2
Analysis generated
March 10, 2026 03:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: Privacy Policy (ROW)
Record ID: CA-P-002437
Captured: 2026-03-10 03:38:17 UTC
SHA-256: f3c083059dff1a3f…
URL: https://conductatlas.com/platform/openai/privacy-policy-row/conversation-history-and-data-retention-controls/
Accessed: June 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's Conversation History and Data Retention Controls clause do?

The provision establishes a mechanism for users to control whether their conversation data contributes to model training, while also specifying data retention parameters and deletion procedures. This creates operational distinctions in how conversation data is processed based on user-selected settings.

How does this clause affect you?

Users have the ability to opt out of having new conversations used for model training by disabling chat history, and can manually delete individual conversations from their record. If chat history remains enabled, the terms apply as written regarding use of conversations for model training purposes.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.