Provision record
OpenAI · OpenAI Terms of Use · View original document ↗

Refund for Prepaid Services Upon Discontinuation

Common · 173 of 343 platforms
Stay ahead of the changes
Track OpenAI and hear on the next check after its terms change. We check daily where we can, and show you where we can't.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Hims & Hers

After one year from payment, you will no longer be eligible for any refund, including for any unused Testing Services.

Gumroad

You acknowledge that you will not be entitled to receive a refund for fees related to the Services to which your access has been terminated.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Excerpt from OpenAI's Terms of Use

Provision details

Document information
Document
OpenAI Terms of Use
Entity
OpenAI
Date stated by the document
Jan. 1, 2026
As printed in OpenAI’s text (version CA-V-007346), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 7, 2026
Text quoted from version
CA-V-007346, captured Oct. 5, 2026
Record ID
CA-P-078719
Document ID
CA-D-000009
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007346)
01c3b7047514580f0ab51670c70872c0998bed109144843b2a397d5c757ca918
Analysis generated
October 7, 2026 01:48 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007346, captured Oct. 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI Terms of Use
Record ID: CA-P-078719
Version: CA-V-007346
Captured: 2026-10-05 23:42:50 UTC
SHA-256: 01c3b7047514580f…
URL: https://conductatlas.com/platform/openai/openai-terms-of-use/provision/CA-P-078719/refund-for-prepaid-services-upon-discontinuation/
Accessed: Oct. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Frequently Asked Questions

What does OpenAI's Refund for Prepaid Services Upon Discontinuation clause do?

The clause states: “We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 173 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.